Antonio Williams
Beaumont
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
7
7
years of professional experience
Work History
Behavior Therapist
360 Behavioral Health
Commerce
09.2025 - Current
- Implemented individualized treatment plans for clients with behavioral challenges.
- Collaborated with families to support client progress and engagement.
- Utilized behavior tracking tools to monitor client responses and adjust strategies.
Driver
Uber
Beaumont
09.2019 - Current
- Operated delivery vehicles safely and efficiently across various routes.
- Maintained accurate logs of service and vehicle maintenance records.
- Communicated effectively with dispatch to ensure timely deliveries.
Packing, Shipping, and Receiving Assembler
Amazon
Beaumont
09.2021 - 07.2025
- Assembled products accurately following detailed instructions and specifications.
- Packaged items securely to prevent damage during shipping and handling.
- Loaded and unloaded shipments efficiently using warehouse equipment.
Server
Improv
Ontario
11.2018 - 01.2021
- Provided excellent customer service in a fast-paced dining environment.
- Managed tables efficiently and ensured timely food and drink delivery.
- Collaborated with kitchen staff to ensure accurate order preparation.
Education
High School Diploma -
Eleanor Roosevelt
Eastvale, Ca06-2008
Skills
- Behavior assessment
- Treatment planning
- Data analysis
- Progress tracking
- Family collaboration
- Client engagement
- Food safety
- Customer service
- Table management
- Effective communication
- Time management
- Team collaboration
- Problem solving
- Attention to detail
- Adaptability
- Order management
Timeline
Behavior Therapist
360 Behavioral Health
09.2025 - Current
Packing, Shipping, and Receiving Assembler
Amazon
09.2021 - 07.2025
Driver
Uber
09.2019 - Current
Server
Improv
11.2018 - 01.2021
High School Diploma -
Eleanor Roosevelt