Dynamic Footwear Sales Associate at Sportchek with a proven track record of exceeding sales targets and delivering exceptional customer service. Adept at building strong relationships and showcasing deep product knowledge, I thrive in fast-paced environments, ensuring efficient operations and a clean workspace while fostering teamwork and collaboration.
Strong sales performance: consistently exceeded sales targets by confidently pitching the Triangle Rewards Mastercard, communicated key benefits, like faster Canadian Tire Money collection, exclusive member offers, and no annual fee, to successfully convert regular and first-time shoppers
Customer service excellence: built strong, trusting relationships with customers by offering friendly, personalized assistance, and expert footwear fitting, maintained patience and professionalism during returns, exchanges, and high-traffic periods
Team collaboration and leadership: known for being a dependable team player who maintains a positive attitude, built strong bonds with coworkers and managers, contributing to a respectful and motivating work environment
Footwear and fashion knowledge: demonstrated deep product knowledge and fashion awareness, advised customers on footwear fit, construction, and style while promoting comfort, brand value, and foot health
Retail operations: skilled in stock replenishment, merchandising displays, promotional setups, and register opening and closing, maintained store appearance, and helped organize backroom inventory
Communication and relationship building: excellent at holding conversations with people from all backgrounds, fostered meaningful connections with teammates and regular customers to enhance the in-store experience
Time management and organization: effectively multitasked and managed responsibilities in both retail and construction settings, ensuring tasks were completed efficiently and accurately
Money handling and accuracy: experienced with handling cash, tracking sales, and using spreadsheets or point-of-sale systems, ensured all transactions and promotions were processed smoothly
Adaptability and work ethic: Thrived in fast-paced, physically demanding environments at SportChek and Evotech Construction Inc, taking on new challenges with a goal-driven mindset and strong attention to detail
Soccer, biking, football, music, Soccer: Competitive player, Dedicated, determined, Often team captain, showcases leadership, Football: Secondary sport, Family influence Balances with soccer, demonstrates time management, Music: Deep interest, Analyzes song meanings, Connects with others, Biking: Maintains fitness routine, Promotes health
2022-06, 2022-09, Played an integral role in fundraising efforts for soccer academies by actively participating in tournaments, selling food, and tickets., Contributed to organizing events aimed at raising funds to enable underprivileged children to participate in soccer programs., Volunteered at homeless shelters, demonstrating empathy and respect while distributing food and essential supplies to individuals in need., Collaborated with community organizations to coordinate donation drives and outreach initiatives, fostering a sense of belonging and support within the community.