Antonio Vega
San Francisco
Summary
Dynamic professional with over six years of experience at the County of San Mateo, specializing in enhancing property assessment processes through expert data analysis and efficient tracking. Demonstrated success in cross-functional coordination and issue resolution, leveraging leadership and technical skills to drive significant results. Proficient in CRM platforms and Excel, ready to contribute to a data-driven environment in an appraiser role.
Overview
13
13
years of professional experience
Work History
Appraisal Support Technician (ART III)
County of San Mateo
Redwood City
05.2018 - Current
- Over five years of experience supporting the appraisal team in property assessment processes
- Analyzed reports and managed special property accounts, including Possessory Interest and Business Personal Property
- Assisted in closing the role and maintaining new development reports for large-scale commercial and mixed-use projects
- Managed customer inquiries through San Mateo County Live Chat for the assessor division
- Assisted the Institutional Exemptions unit with receiving and processing annual welfare and non-welfare claims, ensuring all supporting documents were provided. Performed calculations for the exemptions and verified the completeness of all forms.
- Ensured compliance with county policies and procedures through meticulous data entry and document verification.
Sales Leadership & Coach
T-Mobile
San Francisco
02.2014 - 05.2018
- Managed and coached a team of nine sales associates to exceed performance targets
- Provided consultative sales support and technical troubleshooting for diverse customer needs
- Utilized CRM systems, including SalesForce, to manage customer accounts and drive sales
- Completed leadership development programs and implemented effective sales coaching strategies
Rework Technician
Apple Inc.
Elk Grove
01.2012 - 01.2014
- Conducted quality control procedures to ensure product effectiveness
- Performed software updates and troubleshooting for Mac OSX and Apple iOS devices
- Documented defects, failures, and issues using GSX and SAP ticketing systems
Education
Associate's Degree - Technology/Computer Science
Heald College
Associate of Applied Science Degree - Network Systems Administration
Heald College
Coursework - Real Estate
City College of San Francisco
San Francisco, CASkills
- Data analysis
- Organized Data Tracking
- Experience with CRM Platforms
- Excel Data Analysis
- Cross-functional coordination
- Data compiling
- Issue resolution
- Professional Client Engagement
- Client Support Services
References
Available upon request.
Timeline
Appraisal Support Technician (ART III)
County of San Mateo
05.2018 - Current
Sales Leadership & Coach
T-Mobile
02.2014 - 05.2018
Rework Technician
Apple Inc.
01.2012 - 01.2014
Associate's Degree - Technology/Computer Science
Heald College
Associate of Applied Science Degree - Network Systems Administration
Heald College
Coursework - Real Estate
City College of San Francisco
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