Antonio Tony Gaudino
Bolton,Canada
Summary
To contribute to your organization's success through the efficient use of previous experience and skills
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
Work History
Store Director
Kar Auto Parts
05.2024 - Current
- Enhanced customer satisfaction by ensuring exceptional service, product availability, and efficient operations.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
- Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
- Cultivated strong relationships with vendors, negotiating favorable terms and conditions for the store''s benefit.
- Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Branch Manager
Hamilton Discount Auto Parts
12.2017 - Current
- P&L Accountability
- Manage team of 17 employees
- Complete operations management
- Risk management
- Inventory control
- Health and Safety
- Conduct sales calls and assist sales team
- Maintain customer and supplier relationships
- Coaching and team building staff to maintain a high standard of customer service while maximizing profits and minimizing expenses
Inside Sales Specialist
Vaughan Automotive Supplies Ltd.
04.2015 - 12.2017
- Build and maintain customer relationships
- Service existing accounts
- Obtain orders
- Resolve customer complaints
- Contributes to team efforts by accomplishing related results as needed
- Achieve sales targets
Sales
Avenue Motor Works Inc
06.2013 - 04.2015
- Build and maintain customer relationships
- Service existing accounts
- Obtain orders
- Resolve customer complaints
- Contributes to team efforts by accomplishing related results as needed
- Achieve sales targets
Corporate Store Manager
Napa Auto Parts
08.2012 - 06.2013
- P&L accountability
- Managed team of 13 employees
- Health and safety
- Risk management
- Complete operations management/maximize profits/minimize expenses
- Sales calls on customers
- Full inventory control and accountability
- Maintain high standards of customer service
Corporate Store Manager
Partsource
03.2005 - 03.2012
- P&L accountability
- Managed team of 12 employees
- Complete operations management/maximize profits/minimize expenses
- Risk management
- Inventory control
- Health and safety
- Sales calls on customers
- Maintain high standards of customer service
Branch Manager
Albatross Automotive
03.2000 - 03.2005
- Increased sales from 600000 to 1,000000
- P&L accountability
- Sales calls on customers
- Complete operations management
- Maintained safe workplace environment
- Inventory control
- Risk management
- Maintain high standards of customer service
Education
Business Administration -
Sheridan College
01.1991
High School Diploma -
Philip Pocock
Mississauga, Ontario01.1990
Skills
- Customer service
- Inventory control
- Operations management
- Risk management
- Safety
- Sales
- Vendor relationship development
- Delegation Abilities
- Goals and performance
- Personnel development
- Team motivation
Languages
English
Full Professional
Timeline
Store Director
Kar Auto Parts
05.2024 - Current
Branch Manager
Hamilton Discount Auto Parts
12.2017 - Current
Inside Sales Specialist
Vaughan Automotive Supplies Ltd.
04.2015 - 12.2017
Sales
Avenue Motor Works Inc
06.2013 - 04.2015
Corporate Store Manager
Napa Auto Parts
08.2012 - 06.2013
Corporate Store Manager
Partsource
03.2005 - 03.2012
Branch Manager
Albatross Automotive
03.2000 - 03.2005
High School Diploma -
Philip Pocock
Business Administration -
Sheridan College
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