Antonio Pinedo
Pittsburg
Summary
Dynamic General Manager with a proven track record at Caliber Collision, enhancing operational efficiency and customer satisfaction through effective leadership and quality control measures. Skilled in training and coaching teams, I excel in problem resolution and operations management, driving performance metrics while fostering a collaborative work environment. Bilingual and results-oriented.
Overview
15
15
years of professional experience
Work History
General Manager
Caliber Collision
Antioch, CA
04.2013 - 01.2026
- Led operational improvements, enhancing efficiency and streamlining workflows across multiple collision repair centers.
- Developed training programs for staff, fostering skill development and ensuring adherence to company standards.
- Implemented quality control measures, resulting in improved customer satisfaction and reduced rework rates.
- Managed departmental budgets, optimizing resource allocation to meet financial objectives while maintaining service quality.
- Oversaw daily operations, aligning team efforts with organizational goals and driving performance metrics.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Sales Associate
Takkens Shoes
Concord, CA
02.2013 - 04.2013
- Delivered exceptional customer service to enhance shopping experiences and foster brand loyalty.
- Maintained in-depth product knowledge to assist customers in selecting appropriate footwear options.
- Executed visual merchandising strategies to optimize product displays and attract customer attention.
Sales Associate
AutoZone
Pittsburg, CA
10.2010 - 11.2011
- Trained and mentored new team members on sales techniques and store procedures for improved performance.
- Collaborated with management to develop promotional campaigns that increased foot traffic and sales volume.
- Analyzed customer feedback to identify trends and recommend improvements for enhanced service delivery.
- Streamlined inventory management processes, reducing discrepancies and improving stock availability for customers.
Education
High School Diploma -
Chana High School
Auburn, CASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Training and coaching
- Goal setting
- Operations oversight
- Data review
- Bilingual
Timeline
General Manager
Caliber Collision
04.2013 - 01.2026
Sales Associate
Takkens Shoes
02.2013 - 04.2013
Sales Associate
AutoZone
10.2010 - 11.2011
High School Diploma -
Chana High School