Antonio Mejia
Richmond,BC
Summary
Accomplished leader with a proven track record at Ana's Care & Home Support Ltd., adept in strategic planning and operations management.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
27
27
years of professional experience
Work History
General Manager
Ana's Care & Home Support Ltd.
08.2016 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, and contract details.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Improved operational efficiency by streamlining workflow processes and adopting cutting-edge technology.
- Accelerated digital transformation by overseeing adoption of cloud-based solutions, improving data accessibility and security.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced operational risks while organizing data to forecast performance trends.
Owner Operator
Caliber Property Services
08.2011 - 08.2016
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Assessed income and expenses and adapted plans to improve profit levels.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Job Site Superintendent
Premier Commercial Finishes
06.2008 - 09.2010
- Maximized productivity of crew members through skillful delegation of tasks based on individual strengths and expertise areas.
- Maintained a clean, organized job site that promoted efficiency among workers and reduced potential hazards.
- Negotiated contracts with vendors, suppliers, and subcontractors to secure favorable terms contributing to overall profitability of projects managed as superintendent.
- Demonstrated adaptability when faced with unforeseen circumstances or delays by quickly developing alternative solutions while maintaining focus on achieving desired outcomes.
- Implemented proactive problem-solving techniques for addressing unexpected challenges during construction projects.
- Coordinated with architects, engineers, and other professionals to ensure accurate design implementation during construction phases.
- Enhanced safety on the job site by conducting regular inspections and enforcing strict adherence to safety protocols.
- Managed risk proactively by establishing and enforcing clearly defined safety protocols in compliance with regulatory requirements.
- Facilitated smooth transitions between project phases by establishing clear goals, deadlines, and expectations for all team members involved.
- Built strong rapport with clients through transparent communication regarding progress updates or addressing any concerns that may have arisen during construction activities.
- Delivered projects on time and within budget through meticulous planning, coordination, and execution efforts.
- Contributed to company growth by successfully completing numerous projects which led to increased referrals for additional business opportunities.
- Oversaw personnel safety and efforts at work site.
- Implemented best practices and safe operating procedures.
- Resolved issues among team members to keep employees on task.
- Developed work schedules for team members to maximize shift coverage.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Worked with personnel and managers to meet strict timelines.
- Provided onsite training to help develop employee skills.
- Maintained records and logs of work performed and materials and equipment used.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Inspected equipment and tools used for safe operation.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Communicated with stakeholders on job milestones.
Owner Operator
AMC Painting
02.2006 - 06.2008
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Operated with safety and skill to avoid accidents and delays.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Foreman Painter
Hightower Drywall
05.2002 - 02.2006
- Implemented standard operating procedures for paint application, ensuring consistent quality across all projects.
- Completed final walkthroughs at job sites to close out projects.
- Skillfully utilized specialized tools such as airless sprayers, HVLP systems, pressure washers for optimal results.
- Streamlined processes through the implementation of effective communication channels among team members.
- Supervised team of [Number] professionals completing painting work for commercial, industrial, institutional and residential customers.
- Supported sustainable practices by incorporating environmentally friendly paints into projects when feasible.
- Conducted thorough pre-job site assessments to identify potential challenges and develop appropriate solutions.
- Continuously updated technical knowledge through industry research which resulted in efficient work methods.
- Oversaw site preparation and job planning for buildings with up to [Number] square feet.
- Ensured high-quality workmanship through close supervision and attention to detail in all painting jobs.
- Maintained excellent client relationships by addressing concerns promptly and delivering exceptional results.
- Reduced material waste by implementing accurate job estimates and proper paint mixing techniques.
- Enhanced workplace safety with regular equipment inspections and adherence to safety protocols.
- Improved project efficiency by effectively managing and coordinating painting tasks for a team of 10 painters.
- Collaborated with other construction professionals to maintain seamless workflow across various trades.
- Contributed to cost reduction efforts by negotiating favorable terms with vendors for materials procurement.
- Checked paint quality, prepared mixes and monitored coverage.
- Primed, painted, varnished and lacquered walls and surfaces.
- Provided supervisor with daily status report on all job tasks and workers' duties.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Inspected equipment and tools used for safe operation.
- Trained workers in proper methods, equipment operation and safety procedures.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Created and implemented plans to maximize efficiency of workers.
Industrial Painter
Sotelo Painting
01.2000 - 05.2002
- Assisted in the training of new team members, sharing knowledge about best practices for industrial painting applications.
- Prepared surfaces for painting by cleaning, sanding, and masking to achieve optimal results.
- Demonstrated attention to detail in every aspect of the painting process, resulting in consistent high-quality workmanship.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Selected appropriate coatings based on specific job requirements, maximizing performance and durability while minimizing environmental impact.
- Worked holidays and weekends depending on shifting needs of project.
- Maintained painting equipment in excellent condition, ensuring optimal performance and minimal downtime.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Reduced material wastage by optimizing paint usage through accurate measurements and application techniques.
- Primed, painted, varnished and lacquered walls and surfaces.
- Provided supervisor with daily status report on all job tasks and workers' duties.
- Conducted thorough assessments of project specifications before beginning work to ensure all requirements were understood and achievable within given timelines.
- Performed regular inspections of completed work to ensure quality standards were met or exceeded consistently throughout the project duration.
- Collaborated with project managers to ensure timely completion of tasks while maintaining quality standards.
- Improved project completion times by effectively managing schedules, resources, and tasks.
- Streamlined workflow processes by organizing tools, materials, and workspace efficiently.
- Inspected completed work for adherence to very strict guidelines and highest quality standards.
- Increased customer satisfaction by delivering high-quality finishes within budget and on time.
- Contributed to team success by offering valuable input during planning sessions for new projects or improvements to existing processes.
- Kept accurate records of paint supplies and other materials.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Calculated amount of paint and other materials needed for each job accurately.
Insurance Broker
Daemi Insurance LLC
03.1998 - 08.2000
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
- Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Assisted clients with claims processing, ensuring a smooth experience during difficult times.
- Collaborated with underwriters to negotiate favorable terms for clients, ensuring competitive pricing and comprehensive coverage.
- Calculated quotes and educated potential clients on insurance options.
- Conducted risk assessments to identify potential liabilities and recommend appropriate coverage levels based on clients'' unique situations.
- Streamlined the insurance application process, resulting in faster approvals and increased efficiency.
- Met with prospective customers and business owners in homes, businesses, and other settings.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Called potential clients to set up appointments according to mutual availability.
Education
Oklahoma Insurance Licence - P&C Personal & Commercial Indemnity Insurance
Tulsa Tech.
Tulsa OK USA05.1998
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Effective leader
- Training and coaching
- Team Leadership
- Staff Management
- Customer Relations
- Verbal and written communication
- Administrative Skills
- Training and Development
- Motivation
- Labor Cost Controls
- Customer Retention
- Strategic Planning
- Project Management
- Performance Evaluations
- Recruitment
- Operations Oversight
- Performance Analysis
- Sales expertise
- Marketing
- Sound Judgment
- Risk Management
- Vendor Negotiations
- Risk Mitigation
- Product Analysis
- Loss Prevention
- Contract Negotiations
Languages
English
Full Professional
Spanish
Professional Working
Timeline
General Manager
Ana's Care & Home Support Ltd.
08.2016 - Current
Owner Operator
Caliber Property Services
08.2011 - 08.2016
Job Site Superintendent
Premier Commercial Finishes
06.2008 - 09.2010
Owner Operator
AMC Painting
02.2006 - 06.2008
Foreman Painter
Hightower Drywall
05.2002 - 02.2006
Industrial Painter
Sotelo Painting
01.2000 - 05.2002
Insurance Broker
Daemi Insurance LLC
03.1998 - 08.2000
Oklahoma Insurance Licence - P&C Personal & Commercial Indemnity Insurance
Tulsa Tech.
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