Antonio M. Avila III
Burbank
Summary
Dynamic professional with extensive experience at Jay Nolan Community Services Inc., excelling in medication administration and consumer record management. Proven ability to foster strong client relationships and lead teams effectively. Adept at training facilitation and conflict resolution, ensuring a safe and supportive environment for all consumers.
Overview
23
23
years of professional experience
Work History
Human Services/ ILS,SLS
Jay Nolan Community Services Inc.
Mission Hills
11.2020 - 01.2023
- Assists consumers with activities of daily living.
- Allows and encourages consumers to do as much of their own care as possible.
- Serves meals to consumers and assists in preparing meals.
- Encouraged consumers to maintain a balanced diet and adequate hydration while respecting their right to make choices; documented and reported changes in eating habits to supervisor to ensure appropriate care.
- Maintained accurate daily records in compliance with company policies; documented medication distribution, leisure activities, incidents, and observations, while promptly reporting changes in consumers' physical and emotional conditions to supervisor.
- Assists consumers with medication as defined in medication procedure; assists or supervises consumers who self-administer medication; follows physician orders.
- Ensured a clean, safe, and orderly environment for consumers by performing general housekeeping and adhering to established cleaning schedules for all living and communal spaces.
- Ensured compliance with training requirements by maintaining current certifications in CPR, First Aid, Mandt, and Sexual Harassment.
Supervisor
SP Plus
Burbank
10.2020 - 11.2021
- Assisted in daily management of assigned location, ensuring parking operations adhered to contractual guidelines, fostering strong client relations, and promoting a professional business image.
- Coordinated schedules for lot attendants to enhance operational efficiency.
- Improved customer satisfaction through clear communication and assistance.
- Maintained inventory for lot
- Burbank Airport
Resort Transportation Supervisor
Disneyland Resort
Anaheim
01.2000 - 01.2020
- Facilitated communication between company and Union to enhance employee relations.
- Conducted job safety and quality control, performed cast member reviews, developed training protocols, scheduled cast members, and assigned daily job tasks.
- Safety in Motion Trainer /Right Access Control Trainer
- Led new hire orientation sessions to streamline employee onboarding.
- Served as assignment trainer, providing guidance and support to employees in their roles.
- Sexual Harassment Trainer
- Diversity training
- Conducted training sessions on ABC Law to promote legal awareness and adherence.
- Leadership program training
Education
Fullerton College
Fullerton, CAHigh school or equivalent -
Senora High School
La Habra, CASkills
- Client advocacy
- Case documentation
- Nutritional support
- Risk assessment
- Crisis intervention
- Program coordination
- Customer relationship management
- Team leadership
- Training facilitation
- Effective communication
- Problem solving
- Time management
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Outlook
- Conflict resolution
Community Service
- Community Legal Aid So Cal
- Disney Voluntears
- SEIU Shop Stewart
Timeline
Human Services/ ILS,SLS
Jay Nolan Community Services Inc.
11.2020 - 01.2023
Supervisor
SP Plus
10.2020 - 11.2021
Resort Transportation Supervisor
Disneyland Resort
01.2000 - 01.2020
Fullerton College
High school or equivalent -
Senora High School