Antonio Felix zuniga
Fresno
Summary
Assistant Manager witch a proven track record at Red Carpet Car Wash,excellent in customer service and team leadership. Enhanced operational efficiency and customer satisfaction by resolving complaints swiftly and fostering a collaborative environment. Skilled in cash handling consistently achieving performance goals.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Red Carpet Car Wash
03.2023 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Forklift Operator / Picker
Irigoyen Farm Inc
01.2018 - 03.2022
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Maintained clean and safe work environment, contributing to reduction in workplace accidents.
Education
Diploma -
Riverdale High School
Riverdale, CA06.2013
Skills
- Forklift operation
- Pallet wrapping
- Customer service
- Team collaboration
- Cash handling
- Team leadership
- Decision-making
- Problem-solving
- Multitasking and organization
- Customer service and satisfaction
- Stacking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Red Carpet Car Wash
03.2023 - 03.2025
Forklift Operator / Picker
Irigoyen Farm Inc
01.2018 - 03.2022
Diploma -
Riverdale High School
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