Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Antonio Cruz

Sacramento

Summary

Dynamic Store Manager with a proven track record at Verizon, excelling in sales strategy and data analysis. Expert in employee training and fostering a positive culture, I consistently maximized profitability and enhanced customer satisfaction. Recognized for delivering impactful presentations and driving team performance, I am committed to achieving exceptional results.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Store Manager

Verizon
Emeryville
11.2023 - Current
  • Developed strategies to maximize sales and profitability.
  • Maintained accurate records of employee performance reviews.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Created presentations to evaluate and anticipate business performance.

Leasing Manager

Greystar
San Francisco
04.2023 - 11.2025
  • Conducted market research to identify potential tenants and rental rates.
  • Assisted in the preparation of marketing materials for vacant units.
  • Resolved tenant complaints in a timely manner to maintain positive relationships.
  • Created leasing contracts, collected rent payments, and maintained tenant records.

Auto Claim Adjuster

Progressive Auto Insurance
Walnut Creek
10.2022 - 03.2023
  • Managed multiple cases simultaneously while meeting established deadlines.
  • Analyzed policy language to ensure compliance with state regulations and company policies.
  • Interviewed claimants, witnesses, police officers, medical professionals and other parties involved in the claim.
  • Investigated and analyzed auto insurance claims to determine validity, accuracy, and coverage.
  • Established relationships with attorneys, medical providers and other service providers who assist in the resolution of claims.

Store Manager

T-Mobile
Vallejo
01.2014 - 08.2022
  • Trained new hires and developed promising assistant managers and senior managers.
  • Conducted meetings for the district when the DM was out of the office. Creating a deck for PowerPoint presentations.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Conducted weekly rally calls to align district and store teams for optimal sales performance.
  • Was put on a team to reduce employee attrition.
  • Led the West in speed to execution with new company initiatives.

Education

GED -

Berkeley High
Berkeley, CA
11-2008

Some College (No Degree) - Computer Science

HarvardX
Virtual

Skills

  • Sales strategy
  • Employee training
  • Customer service
  • Data analysis
  • Performance evaluation
  • Inventory management
  • Fostering a positive culture

Certification

  • Business and Data Analysis

Accomplishments

  • #1 in the Pacific Northwest in Growth Phone activations (T-Mobile)
  • Agent of Change award at Market level (T-Mobile)
  • Recognized as most influential leader to a winning culture (T-Mobile)
  • Top Performer for my store Q4 and Q1 (Verizon)

Timeline

Store Manager

Verizon
11.2023 - Current

Leasing Manager

Greystar
04.2023 - 11.2025

Auto Claim Adjuster

Progressive Auto Insurance
10.2022 - 03.2023

Store Manager

T-Mobile
01.2014 - 08.2022

GED -

Berkeley High

Some College (No Degree) - Computer Science

HarvardX

Similar Profiles

CREATE PROFILE
Antonio Cruz