Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Antonio Carrillo

Paramount

Summary

Accomplished professional in towing and electrical mechanics with significant experience at City of Long Beach. Recognized for improving client satisfaction through outstanding service and adept problem-solving skills. Specialized in recovery methods and vehicle inspections, consistently upholding safety and professionalism under pressure.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

GSA II Towing

City Of Long Branch
2023 - Current
  • Facilitated excellent customer service while aiding leadership in daily activities.
  • Displayed initiative and responsibility in demanding conditions.
  • Calmly managed critical incidents requiring towing services for successful resolutions.
  • Improved client satisfaction by providing fast and reliable towing assistance.
  • Utilized proper techniques for safe vehicle transportation and securing.
  • Skillfully navigated traffic in high-pressure scenarios to achieve timely arrivals.
  • Committed to ongoing training for compliance with industry standards and advancements.
  • Preserved company reputation by maintaining professionalism and a spotless driving record.

GSA I Electrical Mechanic

City Of Long Beach
2016 - 2023
  • Maintained detailed records of all maintenance activities for operational efficiency.
  • Swiftly troubleshot and repaired complex electrical issues, minimizing downtime.
  • Adhered to strict safety protocols, ensuring compliance with industry regulations in all tasks.
  • Fabricated and assembled various electrical components, meeting quality standards.
  • Conducted regular inspections of wiring systems to maximize equipment lifespan.
  • Provided exceptional service delivery during installation and repair jobs, surpassing customer expectations.

AAA Driver

Triple AAA
1998 - 2016
  • Key Responsibilities:Roadside Assistance:Provide services such as battery jump-starts, flat tire changes, fuel delivery, and lockout assistance.
    Towing and Recovery:Safely load, tow, and transport disabled or damaged vehicles to repair facilities.
    Vehicle Diagnostics:Perform simple troubleshooting on vehicles to determine the cause of the breakdown.
    Customer Service:Communicate effectively with members, provide information, and ensure a positive customer experience.
    Safety:Maintain safety for themselves and the public while working on the roadside, often in traffic.
    Equipment Maintenance:Conduct inspections and ensure their service vehicle and towing equipment are in good working order.
    Paperwork and Technology:Use on-board computers and GPS, complete daily logs, and process payments.
    Sales:May offer and sell additional AAA products and services to members during their interactions.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Education

Millikan
Long Beach, CA

Skills

  • Heavy machinery operation
  • Recovery and towing methods
  • Load securing and winching expertise
  • Driving safety practices
  • First aid knowledge
  • Tow truck upkeep
  • Vehicle inspection skills

Certification

Ctta

CPR

HVAC

Heavy machinery

Forklift

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

GSA II Towing

City Of Long Branch
2023 - Current

GSA I Electrical Mechanic

City Of Long Beach
2016 - 2023

AAA Driver

Triple AAA
1998 - 2016

Millikan

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Antonio Carrillo