Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Antonio Carmosino

Richmond Hill,ON

Summary

Highly motivated and goal-driven Financial Analyst skilled in collecting, monitoring and studying data to analyze financial status and recommend business strategy. Experienced in qualitative and quantitative analysis, contract management and forecasting. Tech-savvy in use of spreadsheets, accounting and financial management software. Experience in customer support, operations, and banking. Knowledgeable in SQL and experienced with Linux and BASH scripting, JavaScript/React, and Python. Proficient tin Microsoft Office Suite, exceptional in critical thinking and mathematical and analytical skills. An innovative problem solver with strong communication and work ethic, committed to excellence and success.

Overview

8
8
years of professional experience

Work History

Customer Support and Operations

Shakepay
Montreal, QC
01.2021 - 01.2022
  • Supported back-end operations, assisted with errors on back-end and contributed to solving technical errors while on DevHelp team
  • Assisted fraud team with customer investigations
  • Assisted and supported customers regarding their account activity
  • Helped with financial transactions
  • Learned and adapted quickly to new technology and software applications
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
  • Demonstrated creativity and resourcefulness through development of innovative solutions.
  • Acted as team leader in group projects, delegating tasks and providing feedback.

Customer Experience Associate

TD Canada Trust
Toronto, ON
01.2018 - 01.2020
  • Conducted banking transactions for retail and business customers
  • Conducted product sales
  • Provided customer service and experience
  • Trained staff on operating procedures and company services
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply
  • Developed and updated databases to handle customer data
  • Adhered to established customer satisfaction strategies to support swift issue resolution

Courier

Ultimate Express Courier and Logistics
Vaughan, ON
04.2015 - 08.2015
  • Delivered valuable packages to customers using organizational, time management skills, and customer service skills
  • Processed orders, managed bookkeeping, and used navigational skills to meet deadlines
  • Communicated with dispatch and customers for accurate delivery information
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling
  • Operated vehicle safely in highly congested areas with no traffic violations

Program Administrative Assistant

York Catholic District School Board International Language
Richmond Hill, ON
09.2013 - 06.2015
  • Provided administrative support
  • Worked with administration, staff, and parents to mitigate and solve problems
  • Coordinated and planned daily activities
  • Conducted administrative roles: completed payroll and attendance, telephone, email, and fax
  • Completed Ministry Registers
  • Offered technical support and troubleshot issues to enhance office productivity
  • Created and updated records and files to maintain document compliance
  • Assisted with planning and coordinating day-to-day and special program activities

Education

BBA - Finance

York University, Schulich School of Business
Toronto, ON
04.2019

Exchange Program -

EDHEC Business School
Nice, France
05.2018

Advanced Diploma - Computer Programming And Analysis

Seneca
Toronto
09.2021

Skills

  • Strong Work Ethic
  • Exceptional critical thinking skills
  • Research Abilities
  • MS Office Suite
  • Data Research and Analysis
  • Advanced Financial Analysis
  • Preparing Models
  • Evaluating Capital Projects

Additional Information

  • AWARDS , Academic Honours – Bill Crothers Secondary High School, 2012-2014 High Achievement Award (Earth Science), 2014 DECA Award (Provincial Finalist), 2014, INTERESTS Bitcoin Stock Market Programming Hockey Golf Travel

Timeline

Customer Support and Operations

Shakepay
01.2021 - 01.2022

Customer Experience Associate

TD Canada Trust
01.2018 - 01.2020

Courier

Ultimate Express Courier and Logistics
04.2015 - 08.2015

Program Administrative Assistant

York Catholic District School Board International Language
09.2013 - 06.2015

BBA - Finance

York University, Schulich School of Business

Exchange Program -

EDHEC Business School

Advanced Diploma - Computer Programming And Analysis

Seneca

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