Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Antonina Tiahlo

Toronto,ON

Summary

Well-qualified, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Overview

16
16
years of professional experience

Work History

Private Nanny

Maia
07.2019 - 09.2023
  • Prepared healthy, age-appropriate snacks and meals.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.
  • Taught children everyday skills and language.

sales assistant, cashier, administrator

Jewelry Store “UkrZoloto”
02.2014 - 06.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.

sales assistant, cashier, administrator

Luxury Cosmetics And Perfume Boutique “Bonjour”
07.2010 - 02.2014
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Managed efficient cash register operations.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Established rapport with customers using active listening and interpersonal skills.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Acting director, administrator, sales assistant

Bonjour
07.2010 - 05.2013
  • Cosmetics and perfume shop ", Selling luxury and niche perfumes, consulting clients, ordering goods process engineer

Sales Associate, Cashier

Luxury Perfume And Cosmetics Boutique “Niche”
11.2007 - 03.2009
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Bachelor of Science - Technology of Macro Molecular Compounds

Ukrainian State University of Chemical Technology
Ukraine, Dnipro
06.2006

Skills

Customer service

  • Ability to offer a high standard of customer service to deliver an outstanding experience by greeting and receiving customers in a welcoming manner
  • Ability to communicate effectively with customers to ensure a pleasurable experience

Cash Management

  • Can operate a cash register and perform related tasks, including cash handling and credit card processing

Organizational Skills

  • Understands how the cleanliness and organization of work environments was a crucial aspect of providing a heightened quality of service for clients
  • Ability to maintain consistent visual merchandising and housekeeping standards at all times
  • Assisted with inventory, including receiving and stocking merchandise
  • Ability to maintain attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases

Languages

English
Limited Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Private Nanny

Maia
07.2019 - 09.2023

sales assistant, cashier, administrator

Jewelry Store “UkrZoloto”
02.2014 - 06.2018

sales assistant, cashier, administrator

Luxury Cosmetics And Perfume Boutique “Bonjour”
07.2010 - 02.2014

Acting director, administrator, sales assistant

Bonjour
07.2010 - 05.2013

Sales Associate, Cashier

Luxury Perfume And Cosmetics Boutique “Niche”
11.2007 - 03.2009

Bachelor of Science - Technology of Macro Molecular Compounds

Ukrainian State University of Chemical Technology

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Antonina Tiahlo