Antonia Pena
Los Angeles
Summary
Dynamic and dedicated professional with 3 years experience as a Girl Locker Attendant at Citywide Aquatics. Expert in locker room management and safety inspections, consistently delivering exceptional customer service and resolving conflicts efficiently. Proven ability to maintain cleanliness standards and collaborate effectively with team members to enhance guest experiences in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Girl Locker Attendant
Citywide Aquatics
Los Angeles
07.2021 - Current
- Conducted routine cleaning tasks.
- Refined workflow to optimize performance.
- Handled care and upkeep of clients' attire and items.
- Conducted inspections to identify hazards in locker room.
- Assisted in the setup for pool operations.
- Received guests in a friendly manner.
- Resolved guest problems effectively.
- Identified required resources for emergency situations.
- Responded to customer inquiries promptly and courteously.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided support to other departments within the facility when needed.
Education
High School Diploma -
University Prep Value High School
Los Angeles, CA06-2023
Some College (No Degree) -
California State University, Fullerton
Fullerton, CASkills
- Locker room management
- Safety inspections
- Customer service
- Conflict resolution
- Equipment setup
- Emergency preparedness
- Multitasking
- Policy enforcement
- Facility Familiarity
- Clothing Maintenance
- Locker assignment
- Respectfulness
- Teamwork
- Security monitoring
- Scheduling flexibility
- Staff collaboration
- Reliability
- Guest services
- Professionalism
- Adaptability and flexibility
- Janitorial services
- Cleanliness standards
- Punctuality
- Organization
Affiliations
- community service for 7 years
- participation in school events
- actively participated in theatre production for 5 years
Accomplishments
- maintained perfect attendance throughout middle school and high school
- achieved honors roll in high school
Languages
Spanish
Professional
Timeline
Girl Locker Attendant
Citywide Aquatics
07.2021 - Current
High School Diploma -
University Prep Value High School
Some College (No Degree) -
California State University, Fullerton
Similar Profiles
Evelyn VelazquezEvelyn Velazquez
Women's Locker Room Attendant at Citywide AquaticsWomen's Locker Room Attendant at Citywide Aquatics
Amalia (Maya) GonzalezAmalia (Maya) Gonzalez
Women's Locker Room Attendant at Citywide AquaticsWomen's Locker Room Attendant at Citywide Aquatics
JACOB GUTIERREZJACOB GUTIERREZ
Pool Lifeguard at Los Angeles Citywide AquaticsPool Lifeguard at Los Angeles Citywide Aquatics