Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Antonia Damir

Antonia Damir

Quebec

Summary

Dynamic Beauty Advisor with a proven track record at Sephora, excelling in customer engagement and upselling strategies. Recognized for enhancing sales revenue through tailored product recommendations and maintaining an inviting shopping environment. Strong organizational skills and adaptability ensure exceptional service and client satisfaction in fast-paced retail settings.

Overview

5
5
years of professional experience

Work History

Beauty Advisor

Sephora
04.2023 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.

Busser

The Willow Inn
03.2022 - 04.2023
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.

Retail Worker

Empire Clothing
05.2022 - 10.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

Barista

DAVIDsTEA
06.2021 - 04.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

Commis De Charcuterie

Metro Grocery Store
06.2020 - 06.2021
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Interacted with and served customers

Education

Associate of Arts - Theatre

John Abbott College
Sainte-Anne-de-Bellevue, None

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Customer engagement
  • Upselling strategies
  • Sales expertise
  • Flexibility and adaptability
  • Retail experience
  • Client relationship building

Languages

English
Native or Bilingual
French
Native or Bilingual
Romanian
Native or Bilingual

Timeline

Beauty Advisor

Sephora
04.2023 - Current

Retail Worker

Empire Clothing
05.2022 - 10.2022

Busser

The Willow Inn
03.2022 - 04.2023

Barista

DAVIDsTEA
06.2021 - 04.2022

Commis De Charcuterie

Metro Grocery Store
06.2020 - 06.2021

Associate of Arts - Theatre

John Abbott College

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Antonia Damir