Antonia Amador
Fresno
Summary
Hardworking and passionate job seeker with strong organizational skills, eager to secure entry-level position. Ready to help and achieve company goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Floor Staff Member
Regal Cinemas Manchester 16
11.2024 - Current
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Maintained cleanliness and organization of dining area to ensure safety and compliance with health standards.
- Collaborated with team members to streamline service processes and improve operational efficiency.
- Assisted in training new staff on procedures, safety protocols, and customer interaction techniques.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Unit Host
Fresno Community Hospital
02.2022 - 08.2023
- Prepared and served nutritious meals in compliance with dietary guidelines.
- Assisted in inventory management, ensuring proper stock levels of food and supplies.
- Maintained cleanliness and sanitation standards throughout kitchen and dining areas.
- Collaborated with team members to streamline meal preparation processes.
- Trained new staff on food safety protocols and service procedures.
- Conducted quality checks on food items to ensure freshness and safety standards.
- Promoted a welcoming dining experience for patients through attentive service and cheerful demeanor during meal times.
- Assessed calories, sodium, sugar, and other nutrition data to oversee patients' diets.
Cashier
Lowes Home Improvment
08.2020 - 09.2021
- Processed customer transactions efficiently using POS systems.
- Ensured accurate cash handling and balanced registers at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Assisted in training new cashiers on operational procedures and customer interactions.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided outstanding customer service, resolving inquiries and ensuring satisfaction.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Child Caregiver
Supportive Services
05.2018 - 07.2020
- Supervised daily activities, ensuring safety and well-being of children.
- Developed engaging lesson plans to enhance cognitive and social skills.
- Communicated effectively with parents regarding children's progress and needs.
- Implemented age-appropriate games and activities to foster creativity and learning.
- Assisted in preparing nutritious meals, adhering to dietary restrictions and preferences.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Cashier/Retail Sales Associate
Torrid Clothing Store
10.2018 - 01.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, providing exceptional service and support.
- Maintained organized cash register areas, ensuring cleanliness and functionality.
- Handled cash, credit, and refund transactions while adhering to company policies.
- Managed inventory levels by restocking merchandise as needed throughout shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Customer Service Representative
Alorica
01.2018 - 04.2018
- Assisted customers with inquiries, providing timely and accurate information.
- Resolved customer complaints effectively, enhancing overall satisfaction.
- Processed orders and returns efficiently using company systems.
- Maintained detailed records of customer interactions for future reference.
- Adapted quickly to new software tools and operational procedures.
Sales Associate
Old Navy, Gap
11.2017 - 12.2017
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained organized merchandise displays, contributing to an appealing store environment.
- Collaborated with team members to achieve daily sales goals and improve customer service standards.
Patient Transportion
Fresno Community Hospital
02.2016 - 01.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - Child Development
Fresno City College
08-2026
No Degree - Baking
Institute of Technology
Clovis, California, CA05-2023
High School Diploma -
Fresno High School
Fresno, CA06-2015
Skills
- Customer service
- Cash handling
- Point-of-sale operation
- Food safety compliance
- Child supervision
- Lesson planning
- Nutritional meal preparation
- Hygiene and sanitation
- Safety compliance
- Activity planning
- Early childhood education
Certification
Food Safety Certification
Alcohol / Beverage Certification
Timeline
Floor Staff Member
Regal Cinemas Manchester 16
11.2024 - Current
Unit Host
Fresno Community Hospital
02.2022 - 08.2023
Cashier
Lowes Home Improvment
08.2020 - 09.2021
Cashier/Retail Sales Associate
Torrid Clothing Store
10.2018 - 01.2019
Child Caregiver
Supportive Services
05.2018 - 07.2020
Customer Service Representative
Alorica
01.2018 - 04.2018
Sales Associate
Old Navy, Gap
11.2017 - 12.2017
Patient Transportion
Fresno Community Hospital
02.2016 - 01.2017
No Degree - Child Development
Fresno City College
No Degree - Baking
Institute of Technology
High School Diploma -
Fresno High School