Antonia Abram
Sacramento
Summary
I possess the combination of healthcare sensitivity and logistics driven efficiency. I am highly adept at navagating documentation and resolving administrative issues with precision.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA
Folsom Care Center
Folsom, CA
03.2024 - Current
- Maintained meticulous electronic health records (EHR), ensuring all patient data was accurate, coded correctly, and complied with HIPPA regulations to support facility billing processes.
- Facilitated clear communications between patients, families, and multidisciplinary medical teams to resolve concerns and gather necessary information for care coordination.
- Adhered to strict clinical protocols and established procedures to ensure high-quality patient care and accurate documentation , meeting daily productivity and safety standards.
- Managed sensitive patient information with high confidentiality, ensuring all documentation was prepared and distributed to authorized medical departments and administrative staff.
Hub Supervisor
UPS Customer Center
West Sacramento, CA
01.2021 - 03.2024
- Supervised daily operations, ensuring compliance with safety regulations and operational standards.
- Coordinated workflow among team members to enhance productivity and efficiency.
- Managed tracking and logistic data for customer packages and company fleet, maintaining accuracy in reporting and resolution of tracking discrepancies
- Resolved high volume customer service inquiries by investigating missing package claims, communicating with internal departments, and initiating corrective actions.
- Demonstrated high attention to detail while managing complex truck tracking schedules.
Animal Husbandry Technician
The Jackson Laboratory
Sacramento, CA
02.2019 - 01.2021
- Led animal care and husbandry practices to ensure optimal health and welfare of laboratory animals.
- Managed high precision data entry and documentation for sensitive laboratory records.
- Maintained adherence to Standard Operating Procedures (SOPs)
- Streamlined record-keeping processes for animal health monitoring and regulatory compliance.
Education
Associate of Science - Public Health
Sacramento City College
Sacramento, CA01-2027
Skills
- Attention to detail
- Professional communication
- Maintaining confidentiality
- Complex Problem-solving
- Clinical documentation
- Adaptability
Certification
- CNA - Certified Nurse Assistant
Timeline
CNA
Folsom Care Center
03.2024 - Current
Hub Supervisor
UPS Customer Center
01.2021 - 03.2024
Animal Husbandry Technician
The Jackson Laboratory
02.2019 - 01.2021
Associate of Science - Public Health
Sacramento City College