Antonette Roxas
Edmonton,AB
Summary
I am Filipino woman seeking employment. I am NAIT student and currently completing my practicum. I have performed my Inpatient Phlebotomy at the University of Alberta and Outpatient Phlebotomy at Gateway. My desirable characteristics include being honest, hardworking, reliable, dependable and compassionate employee. One of my strong points is that I follow instructions well and have a good work ethic with little supervision. I have good interpersonal skills so I work well with both clients and fellow workers. I am eager to enhance my skills, expand my knowledge and explore. If given a chance I shall prove my worth as a member of your staff.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food Server
Violino Ristorante Italiano
08.2015 - Current
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Cultivated warm relationships with customers.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Assisted in training new servers, sharing best practices for excellent customer service.
Food Server
Tutti Frutti Breakfast Restaurant
09.2022 - 06.2024
- Cultivated warm relationships with customers.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Trained new servers in customer service best practices, elevating overall team's performance.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Food Server
Washoku Japanese Restaurant
08.2017 - 12.2019
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Cultivated warm relationships with customers.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Assisted in training new servers, sharing best practices for excellent customer service.
Food Server
Kyoto Japanese Restaurant
11.2015 - 05.2017
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Cultivated warm relationships with customers.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Handled customer complaints with empathy and professionalism, restoring satisfaction swiftly.
Nursing Volunteer
St. Rafael Medical Centre, Mabalacat, Philippines
06.2010 - 06.2011
- Reported patient requests, concerns, and other observations to staff.
- Adhered to policies and procedures to promote hospital mission and vision.
- Developed strong rapport with patients and families through active listening and compassionate care, easing anxieties related to hospitalization.
- Provided support and companionship to patients in need of assistance.
- Monitored patient reactions after administering medications and IV therapies.
- Weighed patients and took blood pressure and vital signs to assist nursing staff.
- Carried laboratory specimens, results, and charts to appropriate departments.
- Prepared and sterilized instruments to help physician get ready for procedures.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
Education
Certificate - Medical Laboratory Assisting
Northern Alberta Institute of Technology
Edmonton, AB02-2025
Bachelor of Science in Nursing - Nursing
Systems Plus College Foundation
Angeles, Pampanga, Philippines12-2009
Skills
- Professional attitude
- Reliability
- Teamwork and collaboration
- Patient care
- Vital signs monitoring
- Patient safety
- Patient records documentation
- Relationship building
- Conflict resolution
Languages
English
Tagalog
Kapampangan
Practicum evaluations
Practicum evaluations were very good and can be submitted upon request.
Certification
B.Sc. Nursing Degree
Timeline
Food Server
Tutti Frutti Breakfast Restaurant
09.2022 - 06.2024
Food Server
Washoku Japanese Restaurant
08.2017 - 12.2019
Food Server
Kyoto Japanese Restaurant
11.2015 - 05.2017
Food Server
Violino Ristorante Italiano
08.2015 - Current
Nursing Volunteer
St. Rafael Medical Centre, Mabalacat, Philippines
06.2010 - 06.2011
Certificate - Medical Laboratory Assisting
Northern Alberta Institute of Technology
Bachelor of Science in Nursing - Nursing
Systems Plus College Foundation
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