Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Antonai Ewart

Brampton,ON

Summary

Professional worker with a strong focus on team collaboration and achieving results. Reliable in adapting to changing environments and ensuring consistent performance. Skilled in communication, leadership, and fostering a positive work environment. Known for driving engagement and inspiring others to reach their full potential. My innate ability to connect with customers and colleagues allows me to thrive in many environments and my ability to boost sales and reinforce brand loyalty by providing quality service will become an asset to your company.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cargo Handler

FEDEX
09.2023 - 02.2024
  • Communicated proactively with team members during high-pressure situations to maintain smooth workflows leading to successful shipment completions.
  • Worked efficiently with my team to ensure completed ULD were ready to be transported in time for customer delivery
  • Maintain cleanliness standards during downtimes, while also preparing new ULD for loading
  • Reduced loading and unloading times for faster turnaround with improved organization and coordination skills, while safely lifting packages up to 150 lbs to prevent injury

Crew Member (OVERNIGHT)

McDonald's
11.2022 - 04.2023
  • Responsible for greeting customers with a smile and positive attitude and ensuring all customers are satisfied and quickly receive their orders
  • Operate the POS, and take customer orders, ensuring timely delivery and packing each order efficiently
  • Maintain store cleanliness standards by paying attention to detail and tackling extra cleaning tasks during downtime
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Food Service Worker

Aramark
11.2021 - 04.2023
  • Collaboration between various food providers on campus such as Tim Hortons, Pita Pit, Pizza Pizza, and others
  • Maintain a cheerful attitude toward customers at counter to fulfill requests and answer questions.
  • Promoted a positive work environment through effective communication with colleagues and supervisors
  • Learned other teammates' work tasks to train as backup.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.

Brand Ambassador

Mosaic North America
07.2022 - 01.2023


  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Set up station to promote my POS, while keeping it organized and clean, then disassemble station back into the back of grocery store and disregard any leftover garbage
  • Communicated product information with confidence and educated consumers about brand.

Tutor Assistant/ Front Desk

Educate Academy
11.2018 - 12.2022
  • Organized reception area daily which resulted in all assignments being completed on time
  • Developed innovative teaching materials that simplified complex concepts for easier understanding among students.
  • Increased student comprehension by providing personalized tutoring and support in various subjects.
  • Streamlined front desk operations for increased efficiency and improved customer service.

Sales Associate/ Cashier

Forever 21
06.2021 - 09.2021
  • Organized and restocked racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assist customers in finding or selecting items, and providing recommendations ensuring their satisfaction at the store, while answering customer questions about sizing, accessories, or merchandise.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Food Server (Volunteer)

Food Bank
01.2017 - 02.2017
  • Prepared and packaged boxes during box assembly line phase.
  • Enhanced customer satisfaction by providing efficient and friendly food service.

Motivator (Volunteer)

GoodLife Fitness
07.2018 - 08.2018
  • Kept front desk and gym clean, clutter-free and orderly to present attractive atmosphere.
  • Enhanced gym member experience by providing exceptional customer service at the front desk.
  • Projected positive atmosphere, making gym welcoming and inviting.

Education

BSc - Medical Sciences

Brock University
01.2023

Dipolma -

Edmund Campion Secondary School
01.2018

Skills

  • Effective communication
  • Interpersonal skills
  • Customer satisfaction
  • Problem-solving
  • Leadership
  • Quick learner
  • Positive attitude and energy
  • Ability to work with minimum supervision
  • Customer service
  • Effective communicator
  • Multitasking and organization

Certification

  • Smart Serve, 2024
  • AED and CPR Training – Level C, 2020
  • Customer Excellence Course, 2017

Timeline

Cargo Handler

FEDEX
09.2023 - 02.2024

Crew Member (OVERNIGHT)

McDonald's
11.2022 - 04.2023

Brand Ambassador

Mosaic North America
07.2022 - 01.2023

Food Service Worker

Aramark
11.2021 - 04.2023

Sales Associate/ Cashier

Forever 21
06.2021 - 09.2021

Tutor Assistant/ Front Desk

Educate Academy
11.2018 - 12.2022

Motivator (Volunteer)

GoodLife Fitness
07.2018 - 08.2018

Food Server (Volunteer)

Food Bank
01.2017 - 02.2017

BSc - Medical Sciences

Brock University

Dipolma -

Edmund Campion Secondary School

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Antonai Ewart