Anton Shatko Velasco
Toronto,ON
Summary
Motivated student with a strong skills in customer service and hospitality. Proven track record of success in fast-paced and collaborative settings. Committed to continuous skill development and providing outstanding service to create positive customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Dark Horse Espresso Bar
11.2024 - Current
- Complete customer orders with strict adherence to recipes, delivering consistent quality and customer satisfaction.
- Used POS system to accurately enter orders and process payments.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Lifeguard/Instructor
Central YMCA
07.2023 - 10.2024
- Promoted water safety awareness in the community through informative presentations and events.
- Contributed to a safer swimming environment by maintaining clean, organized, and hazard-free pool areas.
- Developed engaging lesson plans for various age groups to teach essential water safety skills effectively.
- Expanded program offerings by continuously updating certifications and qualifications as a Lifeguard Instructor.
- Maintained accurate records of class participants, including attendance logs and progress reports for each student.
Barista
Hielito Bits
04.2021 - 11.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistency.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
Bachelor of Arts - Politics And Governance
Toronto Metropolitan University
Toronto, ON06-2028
Skills
- Espresso machine operation
- Product displays
- Excellent customer service
- Cash register operation
- Multitasking
- Coffee expertise
- Fluent in Spanish
- Fast Learner
Certification
- Food Handler
- Smart Serve
Timeline
Barista
Dark Horse Espresso Bar
11.2024 - Current
Lifeguard/Instructor
Central YMCA
07.2023 - 10.2024
Barista
Hielito Bits
04.2021 - 11.2022
Bachelor of Arts - Politics And Governance
Toronto Metropolitan University
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