ZOS Cloud Architect and System Programmer
- Identified and remediated single points of failure and security risks.
- Designed and developed scalable cloud solutions for enhanced performance and cost optimization.
- Provided technical guidance for team members, fostering culture of knowledge sharing and continuous improvement.
- Contributed to business growth by designing and building highly available and fault-tolerant systems.
- Researched and understood emerging technologies and end-user needs.
- Conducted thorough risk assessments before major system upgrades or migrations, mitigating potential negative impacts.
- Interfaced directly with customers, stakeholders and end-users regarding capability architectures, requirements use cases and stories to derive, develop and decompose next-cycle updates and specifications.
- Maintained compliance with cybersecurity regulations and measures and tracked, assessed, integrated and reported on modernization and migration processes.
- Recommended design changes to production systems in response to changing business process, capacity, risks and performance requirements.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Managed and monitored installed systems for highest level of availability
- Wrote and maintained custom scripts to increase system efficiency and performance time
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients
- Assisted clients in defining their business requirements, translating them into actionable technical solutions for cloud environment