Antoinette Sims
Sacramento
Summary
Proven in enhancing customer experiences at Walmart and nurturing early childhood development at Little Peoples Playhouse, I excel in customer service and classroom management. Leveraging strong problem-solving abilities and a knack for fostering positive environments, I've effectively managed inventory and supported diverse children's needs, demonstrating a balance of hard and soft skills to achieve service excellence.
Overview
3
3
years of professional experience
Work History
Door Host
Walmart
Sacramento
07.2024 - 06.2025
- Greet customers as they enter and leave Walmart, checking receipts, checking merchandise
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Greeted and welcomed guests to the establishment.
- Informed guests of daily specials and menu items upon request.
- Maintained order in the lobby at all times by monitoring guest behavior.
- Displayed good knowledge of restaurant's menu items, prices, wines, liquors, beers.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Identified needs of customers promptly and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
Childcare Provider
Little Peoples Playhouse
Sacramento
05.2022 - 06.2024
- Supported children with special needs, adapting activities to meet diverse requirements.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Education
Associate of Arts - Early Childhood Care And Education
Sacramento City College
Sacramento, CASkills
- Child development
- Classroom management
- Early childhood curriculum
- Customer service
Timeline
Door Host
Walmart
07.2024 - 06.2025
Childcare Provider
Little Peoples Playhouse
05.2022 - 06.2024
Associate of Arts - Early Childhood Care And Education
Sacramento City College