Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Antoinette Simpson

Compton

Summary

Dynamic Senior Custodial Supervisor at LACCD with a proven track record in team training and safety protocol implementation. Expert in inventory management and performance coaching, successfully enhancing operational efficiency and staff collaboration. Recognized for developing standard operating procedures that improved service quality and resolved conflicts effectively. History of effectively overseeing safety and daily operations of custodial teams. Familiar with facility business practices and standards. Diligent and resourceful leader adept at complex problem-solving and conflict management. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

20
20
years of professional experience

Work History

Senior Custodial Supervisor

LACCD
Los Angeles
02.2020 - Current
  • Trained staff on proper safety procedures and equipment use.
  • Coordinated schedules to ensure adequate coverage for all shifts.
  • Monitored inventory levels of cleaning supplies and equipment.
  • Conducted regular inspections to maintain cleanliness standards.
  • Implemented efficient cleaning techniques and best practices.
  • Assisted in resolving staff conflicts and promoting teamwork.
  • Responded quickly to emergency situations requiring immediate attention.
  • Wrote and filled reports for all accidents and injuries.
  • Interviewed and chose best candidates for each role.
  • Assigned specific tasks to individual team members and evaluated performance.
  • Standardized purchase of all equipment, tools and supplies to control costs.
  • Ordered replacement parts when needed for malfunctioning equipment utilized by custodians.
  • Provided guidance to custodians on how to properly clean different types of surfaces such as tile, wood, carpeting.
  • Maintained accurate records of time worked, supplies ordered, and equipment repairs.
  • Ensured compliance with applicable health, safety and environmental regulations.
  • Reviewed monthly reports from each shift supervisor regarding their work assignments and progress.
  • Investigated customer complaints pertaining to service issues relating to cleanliness or sanitation standards.
  • Advised management about potential problems related to staffing levels or training needs for the department.
  • Developed and implemented standard operating procedures for all custodial staff.
  • Resolved conflicts between custodian personnel in a professional manner.
  • Documented incidents or accidents involving custodial staff members and reported them to management immediately.
  • Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
  • Managed team of employees, daily progress reports and overall project planning.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Explained goals and expectations required of trainees.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Custodial Shift Supervisor

LACCD
Los Angeles
07.2011 - 02.2020
  • Supervised custodial staff to maintain cleanliness in campus facilities.
  • Trained new employees on safety procedures and equipment usage.
  • Inspected work areas for cleanliness and compliance with standards.
  • Provided support in managing inventory of cleaning supplies and equipment.
  • Conducted regular safety meetings to promote a safe working environment.
  • Resolved customer complaints in a timely manner while maintaining professionalism.
  • Implemented quality control procedures to maintain high standards of cleanliness throughout the facility.
  • Assisted in the training of new custodial staff members on job duties and safety regulations.
  • Organized and supervised shift operations for a team of up to 10 custodians.
  • Coordinated with other departments to ensure completion of special projects.
  • Conducted performance evaluations for each member of the custodial staff.
  • Investigated employee grievances or disciplinary issues related to job performance.
  • Performed regular maintenance checks on cleaning equipment to ensure it was in good working order.
  • Ensured that all cleaning products were used safely and appropriately.
  • Provided guidance and support to custodial staff in order to maximize efficiency.
  • Adhered to all applicable health codes, safety regulations, and company policies.
  • Inspected work areas, equipment, and supplies to ensure proper functioning and compliance with safety standards.
  • Communicated regularly with team members about expectations for job performance.
  • Practiced safe work habits and wore protective safety equipment.
  • Verified each completed room against standard plans to maintain consistency.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Prepared work schedules for associates to promote proper staffing levels.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
  • Delegated work to staff, setting priorities and goals.
  • Communicated with maintenance team on damages to repair.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Monitored cleanliness of lobby, swimming pool and other common areas.

School Custodian

LACCD
Los Angeles
02.2006 - 07.2011
  • Maintained cleanliness of classrooms and hallways to ensure a safe environment.
  • Operated cleaning equipment for efficient floor maintenance and surface sanitation.
  • Assisted in setup and breakdown of school events to support community activities.
  • Collaborated with staff to coordinate custodial schedules and task assignments.
  • Restocked supplies in bathrooms and common areas to ensure availability for users.
  • Swept, mopped and vacuumed floors, stairs and carpets on a daily basis.
  • Cleaned and sanitized all classrooms, restrooms, hallways and other common areas in the school.
  • Emptied trash cans in all classrooms, offices, restrooms and hallways each morning.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Notified supervisor of any maintenance needs identified while performing custodial duties.
  • Replenished restroom supplies such as soap, paper towels and toilet tissue.
  • Assisted with special events at the school by setting up tables, chairs and decorations.
  • Reported any unsafe conditions found within the facility to appropriate personnel.
  • Moved equipment and furniture to thoroughly clean space.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Responded quickly to emergency situations such as fires or spills involving hazardous materials.
  • Maintained janitorial supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Cleaned windows both inside and outside of the building using appropriate cleaning solutions.
  • Followed established health regulations regarding pest control measures in order to keep pests out of the facility.
  • Monitored security of entrances to the building to ensure no unauthorized persons enter the premises.
  • Operated power washers to clean sidewalks and parking lots surrounding the school.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Notified building managers about needed repairs to maintain public safety.
  • Maintained accountability for building keys, master keys and access cards.
  • Steam-cleaned or shampooed carpets.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Followed company uniform, performance and security policies with every job.

Education

Associate of Arts - Teaching Prep/Natural Science

Los Angeles Southwest College
Los Angeles, CA
06-2017

Skills

  • Safety protocols
  • Team training
  • Inventory management
  • Standard operating procedures
  • Equipment maintenance
  • Project planning
  • Staff scheduling
  • Effective communication
  • Performance coaching
  • Time management
  • Process improvement
  • Employee evaluations
  • Safety incident reporting
  • Process updates
  • Grounds maintenance
  • Work scheduling
  • Task delegation
  • Record keeping
  • Presentation skills
  • Creative thinking
  • Desktop computers
  • Applicant screening and hiring
  • Inspection skills
  • Time management abilities
  • Problem-solving abilities
  • Policy implementation
  • Contract negotiation
  • People skills
  • Cross-department collaboration
  • Janitorial process improvement
  • Pressure washers

References

References available upon request.

Timeline

Senior Custodial Supervisor

LACCD
02.2020 - Current

Custodial Shift Supervisor

LACCD
07.2011 - 02.2020

School Custodian

LACCD
02.2006 - 07.2011

Associate of Arts - Teaching Prep/Natural Science

Los Angeles Southwest College

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Antoinette Simpson