Overview
Work History
Education
Skills
Languages
Timeline
Generic

Antoine Côté

Québec,QC

Overview

5
5
years of professional experience

Work History

Territory Manager

TFI (Kingsway Vrac TFI4)
08.2023 - Current
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Built relationships with customers and community to establish long-term business growth.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.

Business and Transport Analyst

TFI (Kingsway Vrac TFI4)
06.2022 - 08.2023
  • Utilized machine learning algorithms to analyze historical data, leading to more informed strategy development.
  • Monitored compliance and filing requirements in conjunction with staff and management.
  • Guided acquisition process to capture projected cost and revenue synergies and move combined organization forward.
  • Identified and resolved problems through root cause analysis and research.
  • Optimized resource allocation by conducting thorough cost-benefit analyses on potential investments.

Service Representative

TFI (Kingsway Vrac TFI4)
06.2020 - 06.2022
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Maintained productivity and quality standards at all times.
  • Answered constant flow of customer calls with minimal wait times.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.

Restaurant Waiter

Le Quarante 7
06.2019 - 05.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Call Center Representative

Canam Golf
12.2018 - 06.2019
  • Collaborated with team members to share best practices and improve overall team performance in meeting targets.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Increased efficiency and team productivity by promoting operational best practices.

Education

BBA - Marketing

Université Laval
Québec, QC
12.2023

Skills

  • Event Networking
  • Sales Training
  • Account Servicing
  • Client acquisition
  • Contract Negotiation
  • Relationship Building
  • Systems and software expertise
  • Networking Events

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Territory Manager

TFI (Kingsway Vrac TFI4)
08.2023 - Current

Business and Transport Analyst

TFI (Kingsway Vrac TFI4)
06.2022 - 08.2023

Service Representative

TFI (Kingsway Vrac TFI4)
06.2020 - 06.2022

Restaurant Waiter

Le Quarante 7
06.2019 - 05.2020

Call Center Representative

Canam Golf
12.2018 - 06.2019

BBA - Marketing

Université Laval

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Antoine Côté