Summary
Overview
Work History
Education
Skills
languages spoken
Timeline
AccountManager

Anthony Youakim

Montréal,Quebec

Summary

Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

7
7
years of professional experience

Work History

Manager of Busboys

Bord'Elle Boutique Bar & Eatery
01.2020 - 04.2023
  • Hired and onboarded new employees with training.
  • Managed a team of 10 busboys.
  • Handled the weekly schedule.
  • Made sure the restaurant was clean at the end of the night.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.

Busboy

Bord'Elle Boutique Bar & Eatery
06.2018 - 01.2020
  • Organized and cleaned assigned sections by sanitizing and cleaning table and counters.
  • Ran plates, served beverages and alcohol for customers.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Trained new staff in bussing and cleaning procedures.

Waiter

Casey's
05.2016 - 05.2018
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Trained new servers on restaurant policies and procedures.

Education

High School Diploma -

École Lucien-Pagé
Montréal
08.2016

Skills

  • Guest Experience Management
  • Bar Supply Replenishment
  • Production Standards
  • Working Under High Pressure
  • Fast paced environment
  • Team Leadership
  • Staff Management
  • Scheduling and Coordinating
  • Food and Beverage Management
  • Managing Terminations

languages spoken

  • English
  • French
  • Arabic

Timeline

Manager of Busboys

Bord'Elle Boutique Bar & Eatery
01.2020 - 04.2023

Busboy

Bord'Elle Boutique Bar & Eatery
06.2018 - 01.2020

Waiter

Casey's
05.2016 - 05.2018

High School Diploma -

École Lucien-Pagé

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Anthony Youakim