Anthony Vong
LOSANGELES
Summary
Energetic Concessions Worker known for high productivity and efficient task completion. Specialize in customer service, sales techniques, and inventory management. Excel in communication, teamwork, and adaptability, ensuring smooth operation in fast-paced environments. Committed to enhancing customer experience through quick service and positive interactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Concessions Worker
Nowsta
LOSANGELES
09.2024 - Current
- Prepared and served food and beverages to customers efficiently.
- Maintained cleanliness and organization of concession stand areas.
- Assisted in inventory management and restocked supplies as needed.
- Operated point-of-sale system for accurate transactions.
Warehouse Worker
Sunfare
LOSANGELES
04.2022 - 08.2024
- Organized inventory to ensure efficient access and retrieval of products.
- Collaborated with team members to streamline order fulfillment processes.
- Managed product labeling and documentation for accurate tracking and storage.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Assembled orders according to customer requests.
Customer Service Cashier
Macy's
Glendale
10.2021 - 02.2022
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and provided recommendations.
- Handled cash, credit, and gift card transactions accurately and securely.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Amazon Shopper
Amazon
Los Angeles
07.2020 - 01.2021
- Organized items efficiently for quick retrieval and delivery.
- Utilized handheld devices to track inventory and update stock levels.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Selected products based on customer preferences and shopping lists.
- Communicated with customers to resolve inquiries and provide assistance.
Education
Los Angeles International Charter High School
Los Angeles, CASkills
- Point-of-sale operation
- Customer service
- Order fulfillment
- Supply restocking
- Attention to detail
- Professionalism and courtesy
- Fast and efficient service worker
- Listening and comprehension
- Customer order fulfillment
Certification
- Food Handler Certification
- RBS Certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Concessions Worker
Nowsta
09.2024 - Current
Warehouse Worker
Sunfare
04.2022 - 08.2024
Customer Service Cashier
Macy's
10.2021 - 02.2022
Amazon Shopper
Amazon
07.2020 - 01.2021
Los Angeles International Charter High School