Anthony Toledo
Ontario
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
11
11
years of professional experience
Work History
Operations Lead/ Maintenance Mechanic
Alegre Trucking
07.2024 - Current
- Enhanced team productivity by providing ongoing training and development opportunities.
- Managed and allocated staff and material resources to meet production goals.
- Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Planned operations and activities, and led projects.
- Watched yard, viewed customer loads, monitored entrances and exits to allow authorized individuals to enter or paid merchandise to leave.
- Implemented inventory tracking system that significantly reduced instances of misplaced or lost cargo during transit.
- Added or detached loads by coupling or uncoupling cars.
- Completed detailed documentation of each load''s contents according to company policy and regulatory standards prior to release for shipment.
- Maintained a clean worksite by removing debris and disposing of hazardous materials according to regulations.
- Maintained smooth rail operations by promptly addressing any identified issues in the tracks, ties, or ballast.
Operations Lead/ Maintenance
Vernon Transportation
02.2022 - 07.2024
- Managed and allocated staff and material resources to meet production goals.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Planned operations and activities, and led projects.
- Successfully loaded multiple types of rail cars including boxcars, flatcars, gondolas, tanker cars, and autoracks as per requirements and specifications.
- Optimized space utilization within rail cars by strategically organizing and arranging cargo for transport.
- Watched yard, viewed customer loads, monitored entrances and exits to allow authorized individuals to enter or paid merchandise to leave.
- Enhanced communication between loaders and supervisors, leading to improved coordination and increased productivity.
- Maintained safety standards during loading operations, ensuring proper handling of hazardous materials.
- Conducted regular maintenance checks on loading equipment, minimizing downtime due to malfunctions or repairs.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Ordered parts necessary for vehicle repairs and new installations.
Online Sales Operations Coordinator/Assistant Warehouse Manager
Costless wholesale
08.2016 - 01.2022
- Assisted in developing and launching new products on the e-commerce platform.
- Collaborated with marketing team to develop promotional campaigns for online sales initiatives.
- Coordinated with vendors to ensure timely delivery of products purchased online.
- Analyzed user behavior data to identify trends in website traffic and conversions.
- Created weekly reports to track key performance metrics for online sales operations.
- Provided technical support for customers experiencing difficulty with the e-commerce platform.
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
- Generated monthly reporting analysis of website traffic and social media campaigns to gauge effectiveness of online marketing efforts.
- Worked with vendors and supply distributors to negotiate bulk discounts.
- Handled all aspects of business, including accounting, purchasing and web design.
- Created, managed or automated orders or invoices using order management or invoicing software.
- Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.
- Canceled orders based on customer requests or inventory or delivery problems.
- Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
- Established processes to improve efficiency of warehouse operations.
- Implemented strategies for continuous improvement in all aspects of warehouse operations.
- Inspected trucks before and after trips, including checking fluid levels, tire pressure, brakes, lights.
- Resolved discrepancies between actual load received at destination versus paperwork provided by shipper at origin point.
- Communicated with dispatchers regarding any changes in route or schedule due to traffic or weather conditions.
- Maintained cleanliness of cab and cargo area of box truck.
- Unloaded incoming supplies and placed them into designated storage areas.
- Maintained accurate inventory records and prepared reports for management.
Stocker/Loader/Floor Staff Member
Hasco Wholesale
01.2014 - 07.2016
- Organized storage areas for efficient use of space.
- Loaded trucks with outgoing orders according to shipping manifests provided by customers.
- Received and processed incoming shipments of merchandise.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Inspected stock for damage or defects and reported issues to management.
- Recorded quantity, type and value of materials or items received.
- Participated in physical inventories of stock on hand periodically.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Processed returns quickly and accurately according to company policy.
- Ensured that all products were labeled properly before stocking the shelves.
- Provided customer service by answering questions about product location, price and availability.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Verified pricing accuracy on shelves against invoices from vendors.
- Stocked shelves with newly arrived products.
- Arranged merchandise in an attractive manner to promote sales.
- Completed documentation related to receiving, stocking, returns and other activities accurately.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CA06-2013
Skills
- Policy Enforcement
- Cost analysis and savings
- Process Improvement
- Purchasing and planning
- Employee Supervision
- Performance Tracking
- Operations Management
- Logistics Planning
- Logistics Coordination
- Training and mentoring
- Operational planning
- Project Management
- Operational Efficiency
- Business Development
- Logistics Management
- Sales Presentations
- Online Marketing
- Sales management
- Sales Targeting
- Customer Service
- Sales Reporting
- Strategic Planning
- Aftermarket Sales
- Product and Service Promotion
- Full-cycle sales process
- Inventory Management
- Profitability Assessments
- Salesforce Software
- Continuous Improvement
- Sales Projections
Affiliations
personal and team growth , health and wealth
Languages
English
Professional
spanish
Limited
Accomplishments
- various goals and project compltions
Education and Training
other
References
References available upon request.
Timeline
Operations Lead/ Maintenance Mechanic
Alegre Trucking
07.2024 - Current
Operations Lead/ Maintenance
Vernon Transportation
02.2022 - 07.2024
Online Sales Operations Coordinator/Assistant Warehouse Manager
Costless wholesale
08.2016 - 01.2022
Stocker/Loader/Floor Staff Member
Hasco Wholesale
01.2014 - 07.2016
High School Diploma -
El Rancho High School
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