Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Thomas

Union City

Summary

Dynamic Custodian Supervisor at Laz Parking Garage with expertise in equipment maintenance and vendor negotiations. Proven track record in enhancing team productivity through effective training and communication. Successfully reduced maintenance costs while ensuring high cleanliness standards, fostering a safe environment, and promoting strong collaboration among staff.

Experienced with facility maintenance and team leadership. Utilizes efficient cleaning protocols and minor repair skills to maintain high standards. Track record of ensuring safety and cleanliness through effective problem-solving and team management.

Custodial professional with strong background in managing cleaning operations and overseeing facility maintenance. Known for fostering teamwork and achieving high-quality results. Reliable and adaptable, ensuring cleanliness meets dynamic requirements. Skilled in team leadership and efficient task execution.

Overview

19
19
years of professional experience

Work History

Custodian Supervisor

Laz Parking Garage
04.2015 - Current
  • Reduced maintenance costs by proactively addressing minor repairs and equipment upkeep tasks.
  • Established key relationships with vendors, negotiating favorable terms on contracts for supplies and services as needed.
  • Leveraged knowledge of industry best practices to establish effective processes and procedures for custodial staff.
  • Assisted in recruiting new talent by conducting interviews with prospective candidates, ensuring their skills aligned with organizational needs.
  • Improved custodial efficiency by implementing a thorough and organized cleaning schedule.
  • Collaborated with other facility personnel to coordinate maintenance projects and address potential safety hazards promptly.
  • Enhanced team productivity through consistent training and guidance for all staff members.
  • Handled emergency situations with a calm demeanor, leading the team to respond effectively and restore normal operations promptly.
  • Ensured high standards of cleanliness, maintaining a safe and hygienic environment for all building occupants.
  • Streamlined inventory management, ensuring adequate supplies were always available without excess stock.
  • Promoted a positive work atmosphere, fostering strong communication and collaboration among the custodial team.
  • Assigned job duties and monitored performance against objectives.
  • Recruited and selected well-qualified employees to fill vacancies.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.

Cashier

Mc Donalds
01.2010 - 04.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Shift Manager/Key Holder

Jamba Juice
01.2007 - 04.2010
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
  • Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
  • Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
  • Resolved conflicts between employees diplomatically promoting a harmonious working environment conducive to high-performance teamwork.
  • Assisted customers with inquiries or concerns promptly and professionally, enhancing brand reputation for excellent service.
  • Monitored employee performance, providing constructive feedback and coaching to foster professional growth.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Developed strong relationships with vendors ensuring timely deliveries of products essential for daily operations.
  • Implemented cross-training programs for staff members, increasing overall team productivity and versatility.
  • Counted registers and cleaned and secured shop at end of shift.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.

Music Coordinator

Covenant Youth Shelter Program
12.2005 - 06.2008
  • Implemented creative marketing strategies to promote musical events, driving audience engagement and attendance.
  • Coordinated sound checks and equipment setup for live performances, ensuring optimal audio quality.
  • Evaluated post-event feedback from attendees or clients to identify areas of improvement for future endeavors.
  • Established strong relationships with industry professionals, expanding network and opportunities for collaboration.
  • Increased efficiency by implementing new scheduling processes for rehearsals, performances, and meetings.
  • Enhanced event experience by curating and coordinating appropriate music selections for various functions.
  • Developed customized playlists for diverse clientele, ensuring client satisfaction and repeat business.

Education

GED -

Berkeley West Campus/ Adult School
Berkeley, CA
08.2001

Skills

  • Equipment maintenance
  • Inventory management
  • Cleaning protocols
  • Vendor negotiations
  • Customer Service
  • Training and developing
  • Communication
  • Custodian experience
  • Supervisor and shift managing experience

Timeline

Custodian Supervisor

Laz Parking Garage
04.2015 - Current

Cashier

Mc Donalds
01.2010 - 04.2015

Shift Manager/Key Holder

Jamba Juice
01.2007 - 04.2010

Music Coordinator

Covenant Youth Shelter Program
12.2005 - 06.2008

GED -

Berkeley West Campus/ Adult School

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Anthony Thomas