Anthony Stephenson
Paso Robles
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
1
1
year of professional experience
Work History
Restaurant Host
Allegretto Vineyard Resort
07.2022 - 08.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Accommodated special seating requests for guests to enhance satisfaction.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Associate of Science - Business Administration
Cuesta College
San Luis Obispo, CASkills
- Phone Inquiries
- Assist Customers
- Business Needs Analysis
- Reservation Management
- Guest Inquiries
- Hospitality Service Expertise
- Google Docs
- Spreadsheets
Timeline
Restaurant Host
Allegretto Vineyard Resort
07.2022 - 08.2023
Associate of Science - Business Administration
Cuesta College
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