ANTHONY SANDOVAL
Porter Ranch
Summary
Customer Service professional with over 5 years of experience in service delivery, consistently achieving high productivity and performance standards. Demonstrated expertise in multitasking and problem-solving, contributing to improved customer satisfaction rates. Committed to leveraging strong communication skills to enhance team collaboration and drive operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Autonomous Vehicle Operator
Waymo
07.2025 - Current
- Operate autonomous and manual vehicles through diverse routes, ensuring safety and operational efficiency.
- Demonstrate high situational awareness, responding rapidly to environmental and technical changes.
- Monitor real-time software systems, providing detailed feedback and documenting operational insights.
- Troubleshoot and resolve technical issues in driver support modules, onboard hardware, and software systems.
- Educate and engage passengers and clients in self-driving technology with professionalism and clarity.
- Lead safe vehicle recovery operations, including disengagement and transport of autonomous vehicles.
- Collaborate cross-functionally to test, document, and refine autonomous software and demo experiences.
Property Management Assistant
Essential Management
10.2020 - 08.2025
- Administer property operations, including rent collection, lease processing, and maintenance coordination.
- Enhance tenant relations through proactive communication and timely issue resolution.
- Conduct inspections and ensure compliance with property standards and lease agreements.
- Assist in budgeting, reporting, and maintaining accurate financial documentation.
Warehouse Associate
Amazon
12.2021 - 06.2022
- Processed daily shipments efficiently while maintaining quality and safety standards.
- Operated warehouse machinery and ensured accurate order fulfillment.
- Supported logistics operations and optimized workflow for delivery efficiency.
Security Guard
ATF Security
06.2017 - 03.2020
- Protected personnel and property through proactive surveillance and access control.
- Patrolled premises to detect and deter unauthorized activities.
- Maintained logs and incident reports to support safety compliance.
Cashier / Sales Associate
Skyzone
11.2015 - 12.2016
- Delivered excellent customer service and assisted with sales and promotions.
- Managed transactions accurately and maintained organized merchandise displays.
Education
Associate of Science - Fire Technology
Glendale Community College
Glendale, California, CA06-2027
Kinesiology
Los Angeles Pierce College
Woodland Hills, CAHigh School Diploma - undefined
Northridge Academy High School
Northridge, CA01.2017
Skills
- Customer Service & Communication
- Technology Operations & Monitoring
- Property Management & Administration
- Troubleshooting & Technical Support
- Vehicle Operations & Safety Compliance
- Team Collaboration & Reporting
Certification
Autonomous Vehicle Testing Permit Holder
Timeline
Autonomous Vehicle Operator
Waymo
07.2025 - Current
Warehouse Associate
Amazon
12.2021 - 06.2022
Property Management Assistant
Essential Management
10.2020 - 08.2025
Security Guard
ATF Security
06.2017 - 03.2020
Cashier / Sales Associate
Skyzone
11.2015 - 12.2016
Kinesiology
Los Angeles Pierce College
High School Diploma - undefined
Northridge Academy High School
Associate of Science - Fire Technology
Glendale Community College