Anthony R Tellez
Inglewood
Summary
Dependable server committed to delivering fast, high-quality customer service in dynamic restaurant environments. Recognized for adaptability and expertise in personnel development, fostering team collaboration, and effectively resolving issues among customers, waitstaff, and management. Proven ability to create a welcoming atmosphere that enhances guest satisfaction and drives repeat business.
Overview
6
6
years of professional experience
Work History
SERVER
JACK MOUNT HOSPITALITY, LAX AIRPORT
09.2022 - 11.2024
- Interact with customers to assure customer satisfaction
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
BARTENDER
AREAS USA, LAX AIRPORT
07.2018 - 03.2023
- Mix ingredients, such as liquor, soda, mixers, fresh ingredients, and bitters to prepare cocktails
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Cyber Security Certification -
California State Long Beach
Long Beach, CA10.2023
High School Diploma - undefined
Lawndale High School
Lawndale, CA06.2014
Skills
- Adaptable
- Communication skills
- Perseverance
- Diligence
- Integrity
- Accountability
Timeline
SERVER
JACK MOUNT HOSPITALITY, LAX AIRPORT
09.2022 - 11.2024
BARTENDER
AREAS USA, LAX AIRPORT
07.2018 - 03.2023
High School Diploma - undefined
Lawndale High School
Cyber Security Certification -
California State Long Beach