Anthony Ratto
Stockton
Summary
Q
Sales professional with proven track record in driving revenue growth and fostering client relationships. Strong emphasis on team collaboration and adaptability to meet changing business needs. Skilled in strategic planning, market analysis, and customer engagement. Known for reliability, effective communication, and achieving results in competitive environments.
Overview
8
8
years of professional experience
Work History
Territory Sales Manager
Pet Food Experts
San Francisco, Bay Area, Central Valley/Coast
09.2024 - Current
- Developed and maintained strong relationships with key accounts to drive sales growth.
- Conducted market analysis to identify trends and opportunities for product promotion.
- Coordinated in-store demonstrations to engage customers and showcase product features effectively.
- Trained team members on product knowledge to enhance customer service experiences.
- Leveraged CRM tools to track sales activities and monitor account performance consistently.
- Executed territory plans that aligned with company goals while addressing local market conditions.
- Participated in trade shows and events to promote brand awareness within the community.
Store Operator
Halico Lodi LLC (Pet Supplies Plus Franchise)
Lodi, CA
12.2021 - 08.2024
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Coordinated social media and marketing strategies to promote brand awareness and increase sales.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Updated and maintained store signage and displays.
Store Team Leader
Pet Supplies Plus
Lodi, CA
10.2018 - 12.2021
- Promoted store brand, mission and values to employees and customers to maintain ideal store atmosphere.
- Maintained efficient team operations by coordinating effective schedules and employee work assignments.
- Protected store inventory and company assets with sound security and loss prevention strategies.
- Engaged community with proactive strategies to increase awareness and cement positive reputation.
- Created weekly schedules for employees.
- Developed and executed store associates' coaching, training and supervision plans.
- Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Oversaw disciplinary actions.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Organized store by returning merchandise to proper areas and restocked displays.
Assistant Store Leader
Pet Supplies Plus
Stockton, CA
04.2018 - 11.2018
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Dealt with customer complaints and rectified product and service issues.
- Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
- Supervised work of cashiers, training new team members and monitoring performance.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
Associate of Arts - Psychology
San Joaquin Delta College
Stockton, CA06-2017
High School Diploma -
Lincoln High School
Stockton, CA06-2012
Skills
- Administrative Management
- Sales Promotion
- Department Oversight
- Customer Service
- Decision Making
- Pricing Strategies
- Verbal and Written Communication
- Shift Scheduling
- Sales Tracking
- Team Building and Leadership
- Inventory Management
- Policies and Procedures
- Documentation and Reporting
- Staff Development
- Problem Anticipation and Resolution
- Customer Service Management
- Store Merchandising
Affiliations
- Top performing store in the company of the 2018 year.
- #1 in private brand sales in the company in 2018
Education and Training
other,other
Timeline
Territory Sales Manager
Pet Food Experts
09.2024 - Current
Store Operator
Halico Lodi LLC (Pet Supplies Plus Franchise)
12.2021 - 08.2024
Store Team Leader
Pet Supplies Plus
10.2018 - 12.2021
Assistant Store Leader
Pet Supplies Plus
04.2018 - 11.2018
High School Diploma -
Lincoln High School
Associate of Arts - Psychology
San Joaquin Delta College