Anthony Quaternik
Riverside
Summary
An experienced worker who prefers to plant roots and learn all I can from the job and the leaders around me. By working my way up, I have learned to communicate clearly and promptly, resolve issues with both staff and customers, lead a team to meet established goals, and train younger staff members while keeping them motivated.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Sonic Drive-In
Riverside
11.2020 - Current
- Assisted in managing daily operations and workflow of team activities.
- Collaborated with team members to ensure customer satisfaction and service quality.
- Participated in training sessions for new employees on company policies.
- Communicated effectively with staff to address concerns and provide guidance.
- Monitored compliance with health and safety regulations in the workplace.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Part time custodian
Citrus College
Glendora
06.2017 - 03.2021
- Cleaned and sanitized floors, restrooms, and common areas daily.
- Maintained inventory of cleaning supplies and equipment for efficient use.
- Collaborated with team members to ensure a clean and safe environment.
Manager
Coldstone Creamy
Glendora
08.2014 - 11.2017
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Trained new staff on proper procedures, policies, and guidelines.
- Played a key role in making the ice cream, ice cream cakes, cookies, cupcakes, and pies.
- Built relationships with customers, either by making them regulars or ensuring they stayed regular customers.
Education
Bachelor of Arts - History
University of California, Riverside
Riverside, CA06-2025
Associate of Arts - History
Citrus College
Glendora, CA05-2019
Associate of Arts - Language Arts
Citrus College
Glendora, CA05-2019
Associate of Arts - Social And Behavioral Science
Citrus College
Glendora, CA05-2019
Skills
- Team collaboration
- Conflict resolution
- Staff training and development
- Multitasking and organization
- Strategic thinking
- Time management
Certification
- Pediatric first aid, CPR AED certified
Timeline
Assistant Manager
Sonic Drive-In
11.2020 - Current
Part time custodian
Citrus College
06.2017 - 03.2021
Manager
Coldstone Creamy
08.2014 - 11.2017
Bachelor of Arts - History
University of California, Riverside
Associate of Arts - History
Citrus College
Associate of Arts - Language Arts
Citrus College
Associate of Arts - Social And Behavioral Science
Citrus College
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