Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anthony Pablo

San Bernardino

Summary

Results-driven retail management and finance professional with a Bachelor of Science in Business Administration (Finance emphasis) from Cal Poly Pomona. Over 6 years of progressive leadership experience at Starbucks, culminating in the Store Manager role, combined with entrepreneurial advising, sales territory management, and financial services background. Expertise in team leadership, economic analysis, sales, operations, project management, and conflict resolution. Seeking roles in retail operations, economic analysis, business development, or management.

Overview

8
8
years of professional experience

Work History

Store Manager

Starbucks
Colton, CA
01.2026 - Current
  • Direct daily operations, team leadership, and customer experience for a high-volume retail location.
  • Manage scheduling, inventory, financial performance, and compliance to drive profitability and efficiency.
  • Implement sales strategies, motivate teams, and resolve conflicts to uphold brand standards.
  • Leverage financial analysis, business acumen, and leadership to achieve store objectives.

Assistant Store Manager

Starbucks
Highland, CA
12.2024 - 12.2025
  • Assisted in overseeing store operations, staff training, and performance management.
  • Handled scheduling, service standards, and operational improvements in a fast-paced environment.
  • Supported sales growth through team development and effective problem-solving.

Shift Supervisor

Starbucks
Fontana, CA
02.2020 - 11.2024
  • Coordinated high-volume shifts with focus on team leadership and operational excellence.
  • Resolved issues and maintained brand consistency during peak periods.
  • Trained baristas on procedures, product knowledge, and best practices.
  • Managed time, conflicts, and scheduling to optimize performance and safety.

Barista

Starbucks
Arcadia, CA
05.2019 - 02.2020
  • Provided outstanding customer service and beverage preparation in a dynamic setting.
  • Supported store operations, restocking, and team efforts during busy shifts.
  • Crafted high-quality espresso beverages with precision and attention to detail.

Financial Services Professional

New York Life Insurance Co
Glendale, CA
04.2024 - Current
  • Analyzed client financial needs to provide tailored insurance solutions.
  • Developed and maintained strong relationships with clients to ensure satisfaction and retention.
  • Conducted thorough market research to identify trends and enhance product offerings.
  • Collaborated with cross-functional teams to streamline operations and improve service delivery.

Territory Sales Manager

Congo Brands
San Bernardino, CA
04.2023 - 05.2024
  • Developed and executed sales strategies to maximize territory performance and revenue growth.
  • Analyzed market trends to identify opportunities for product positioning and competitive advantage.
  • Cultivated relationships with key accounts, enhancing customer loyalty and satisfaction levels.
  • Led cross-functional teams to implement successful promotional campaigns, driving brand awareness.
  • Performed financial evaluations and sales planning to meet performance targets.

Business Advisor

CP Stone and Tile
Colton, CA
11.2018 - Current
  • Delivered project management, planning, and consulting for construction and tile-related projects.
  • Handled client relations, timelines, and business strategy in a flexible, entrepreneurial role.

Shift Leader

Carl's Jr
Arcadia, CA
06.2018 - 05.2019
  • Supervised daily operations to ensure adherence to company policies and procedures.
  • Trained and mentored team members to enhance performance and productivity.
  • Implemented process improvements resulting in increased workflow efficiency.
  • Coordinated shift schedules, optimizing labor resources for peak operational periods.

Education

Bachelor of Science - Finance

California State Polytechnic University, Pomona
Pomona, CA
12-2022

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Inventory management
  • Recruiting and hiring

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

Starbucks
01.2026 - Current

Assistant Store Manager

Starbucks
12.2024 - 12.2025

Financial Services Professional

New York Life Insurance Co
04.2024 - Current

Territory Sales Manager

Congo Brands
04.2023 - 05.2024

Shift Supervisor

Starbucks
02.2020 - 11.2024

Barista

Starbucks
05.2019 - 02.2020

Business Advisor

CP Stone and Tile
11.2018 - Current

Shift Leader

Carl's Jr
06.2018 - 05.2019

Bachelor of Science - Finance

California State Polytechnic University, Pomona
Anthony Pablo