Overview
Work History
Education
Timeline
Generic

Anthony Ordonez

San Francisco

Overview

10
10
years of professional experience

Work History

Intake Specialist

Eviction Defense Collaborative
03.2023 - 09.2024
  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
  • Connected clients with appropriate community resources and social services to support their long-term success.
  • Developed strong partnerships within the community to expand available resources for homeless prevention efforts.
  • Delivered culturally competent care working effectively with diverse populations experiencing homelessness risk factors.
  • Served as a liaison between clients and support networks, fostering a collaborative approach to preventing homelessness.

Covid Testing Site Specialist

Color
01.2022 - 03.2023
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Patient Account Representative

Fremont Hospital
01.2022 - 03.2023
  • Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
  • Facilitated smooth communications between patients, providers, and insurers, fostering an atmosphere of trust and collaboration.
  • Streamlined billing processes for increased efficiency in managing patient accounts.
  • Collaborated with the medical staff to ensure proper documentation and coding for accurate billing.

Pharmacy Technician

Lloyd Central Compounding Pharmacy
07.2018 - 07.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Front Desk Supervisor

Heathman Hotel
10.2014 - 07.2018
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Resolved guest complaints with tact and diplomacy, maintaining a positive image for the hotel brand.
  • Scheduled and assigned daily work and activities for team members.
  • Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.

Education

High School Diploma -

River Delta High School
Rio Vista, CA
2010

Timeline

Intake Specialist

Eviction Defense Collaborative
03.2023 - 09.2024

Covid Testing Site Specialist

Color
01.2022 - 03.2023

Patient Account Representative

Fremont Hospital
01.2022 - 03.2023

Pharmacy Technician

Lloyd Central Compounding Pharmacy
07.2018 - 07.2022

Front Desk Supervisor

Heathman Hotel
10.2014 - 07.2018

High School Diploma -

River Delta High School

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Anthony Ordonez