Anthony Okoroafor
Stettler,AB
Overview
27
27
years of professional experience
1
1
Certification
Work History
Owner
ExpertIT Solutions Stettler AB
01.2005 - Current
- Demonstrate negotiation skills to parts and items sourcing for the lowest prices
- Cost Estimating
- Effectively manage and market ExpertIT Solutions services
- Motivate my staff in order to get the best out of them and improve productivity, by demonstrating good leadership
- Quality Management
- Designing and implementing cloud data platform solutions
- Collaborate with ExpertIT Solutions team members in achieving Business goals
- My organizational, Negotiation, Communication, Budgeting and Leadership Skills, have enabled me and my team members in managing our projects
- Designing and implementing Windows Server2008/2012/2018/2021 systems
- Installation / Configuration, managing Server Roles, Server Shares
- Building Windows Domains / Domain Controllers, managing AD OU Structure, group Policy management, Creating / managing GPOs deploy Software / Files VIA GPO Active directory users and computers Installation / Configuration, Joining Workstation to Domain, creating & Managing User / Computer Accounts
- Sub-contractor to Fully Managed
Part-time maintenance technician
Points West Living Stettler AB
01.2015 - 01.2017
- Maintained tools and supplies necessary to complete projects
- Maintained PWLS safety procedures and comply with access control regulations
- Regulations and compliance management
- Evaluate, repair and maintain plumbing, electrical and HVAC systems in the building
- Maintain fire extinguishers, sprinklers, and other safety systems within the PWLS
- Communicate with GM about any work that requires outside expert assistance
- Source appliances spare parts
- Repair and paint drywalls
- Clear snows and apply deicers
- Maintain and repair PWLS lighting control systems and replace burnt lamps
- Record daily temperatures of all cottages, to make sure they are to acceptable standard
- Maintain PWLS safety and security systems, and liaise with appropriate contractor when necessary
- Maintain PWL VoIP phone system and liaise with contractor when necessary technical support
Consultant (AT&T U-verse program)
Sutherland Global Services
01.2013 - 01.2015
- Assist AT&T field technicians in resolving technical issues confronting them, via phone and smart chats
- Answer incoming calls from AT&T customers, answer inquiries and questions, handle complaints
- Troubleshoot problems and provide technical information
- Resolve technical issues for AT&T customers Manage and resolve customer complaints
- Provide customers with product and service information
- Identify and escalate priority issues
- Route calls to appropriate resource
- Update existing customer information
- Research required information using available resources
Intern IT specialist
Bonduelle Canada
01.2012 - 01.2012
- Installed and configured antivirus and antispyware tools
- Built, maintained, and fixed computer systems to enhance speed, efficiency and
- Installed and configured Microsoft operating systems windows2000,2003,2008, vista, windows7
- Assisted in installing VOIP telephone system at Bonduelle Tecumseh plant
Information Technology Manager
Parkdale Centre for Active Resources
01.2003 - 01.2005
- Saved employer $20,000+ by upgrading existing computer hardware, resulting in system reliability
- Brought projects significantly under budget meeting scheduled deadlines
- Introduced and built LAN for Parkdale Centre for Active Resources
- Designed implemented Installed remote access solutions enabling staff to access office network from home, resulting in increased productivity
- Implemented effective Information security strategies that enforced inbound intrusion detection and alerted programs that created outbound connections, thereby keeping hackers and malicious programs away
- Installed, and configured antivirus and anti-spyware, utilizing check point technologies, thereby keeping Trojan worms and antivirus away
- Developed system update strategies that ensured available windows updates and security patches were applied on timely basis, ensuring system reliability and stability
- Developed data backup and restore strategy that ensured reliability and data integrity
- Detected hardware errors in desktops, ordered, and replaced hardware modules, power supplies, mouse, keyboard, NIC and other peripherals
Information Technology Consultant
Fortis Finance Rotterdam
01.1998 - 01.2002
- Effectively designed and installed windows2000 workstations and windows server architecture
- Effectively upgraded Windows NT Servers to Windows2000 Servers, Upgraded and built reliable computer systems, resulting in increased productivity
- Designed effective computing environment that enabled Windows NT4, Windows9X and windows2000 run in mixed mode
- Significantly improved result of operations by recommending specific steps to implement client/server systems
- Effectively supported and implemented Windows NT3.1 server, in multi domain environment
- Networked Windows NT server with Windows95 and windows98
- Designed and implemented Windows NT3.1 RAS servers
- Implemented Windows NT and Novell NetWare integration, enabling users in NT domain to access files and objects in Netware serve
Education
MBA - Cyber security
Wrexham University
01.2023
ELT - IT and communication Technology
College Boreal Windsor
Windsor, ON01.2012
IT Security Awareness Certification Program - undefined
College Boreal Windsor
Windsor, ON01.2012
Customer Service Certificate - undefined
College Boreal Windsor
Windsor, ON01.2012
Diploma - computer network security
Ashworth University
Norcross, Georgia01.2008
Certificate in Microcomputer Technologies - undefined
Xintra Computer College
Toronto01.2003
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Certification
- MCTS Windows server20082014
- MCTS Windows7.2014
- ITIL Information Technology Infrastructure Library Foundations2012
- MCSE (Microsoft Certified Systems Engineer) +Security.2011
- MCSA (Microsoft Certified Systems Administrator) +Security2011
- CompTIA security+ certification
- Microcomputer Hardware and Software Technologies A+
- Certificate, CompTIA Network+ Certified professional2003
- MCP (Microsoft certified Professional) Windows2000 Professional,2001
Languages
English
Full Professional
Timeline
Part-time maintenance technician
Points West Living Stettler AB
01.2015 - 01.2017
Consultant (AT&T U-verse program)
Sutherland Global Services
01.2013 - 01.2015
Intern IT specialist
Bonduelle Canada
01.2012 - 01.2012
Owner
ExpertIT Solutions Stettler AB
01.2005 - Current
Information Technology Manager
Parkdale Centre for Active Resources
01.2003 - 01.2005
Information Technology Consultant
Fortis Finance Rotterdam
01.1998 - 01.2002
MBA - Cyber security
Wrexham University
ELT - IT and communication Technology
College Boreal Windsor
IT Security Awareness Certification Program - undefined
College Boreal Windsor
Customer Service Certificate - undefined
College Boreal Windsor
Diploma - computer network security
Ashworth University
Certificate in Microcomputer Technologies - undefined
Xintra Computer College
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