Anthony Okeke
Sault Ste. Marie,ON
Summary
Proactive and customer-focused, excelled at Dollarama by enhancing customer satisfaction through exceptional service and high accuracy in transactions. Demonstrated strong work ethic and problem-solving skills, significantly contributing to team efforts and business needs. Skilled in multitasking and maintaining attention to detail, I consistently met and exceeded employer expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Dollarama
03.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Retail Sales Associate
Retail Sales Association
01.2023 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Sales Associate
Walmart
03.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor Of Art - Community Economic And Social Development
Algoma University
Sault Ste. Marie, ONSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Attention to detail
- Team collaboration
Languages
English
Certification
CPR/ first aid training
Timeline
Cashier
Dollarama
03.2023 - 10.2023
Retail Sales Associate
Retail Sales Association
01.2023 - 06.2023
Sales Associate
Walmart
03.2021 - 01.2022
Bachelor Of Art - Community Economic And Social Development
Algoma University
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