- Tech enthusiast, passionate about exploring the latest advancements and innovations.
- Designing and Printing 3D Models
- Baking
- Web Development and Design
- Graphic Design
- App Development
- Coding and Programming
Hi, I’m
Anthony Nzube Odinukwe
Calgary
Summary
Passionate software developer proficient in HTML, CSS, JavaScript, React, SQL, C++ and C#. Skilled in application development with C#, as well as networking technologies. Dedicated to crafting innovative and user-centric solutions while continuously expanding technical knowledge in a collaborative and dynamic setting.
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
3
years of professional experience
Work History
Tim Hortons
Team Member
04.2023 - Current
Job overview
- Attend to customers orders and issued money transaction at the pos
- Kept close eye on customer to quickly spot leaving guests and clear tables for future patrons
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
BonnyBest Computer Services
Sales and Customer Service Representative
04.2022 - 01.2023
Job overview
- Leveraged technical knowledge of hardware and software to provide tailored solutions to clients
- Demonstrated problem-solving skills in troubleshooting customer issues, leading to high satisfaction and repeat business
- Improved sales processes by identifying customer needs and offering effective solutions, contributing to a 10% increase in customer retention
- Reduced wait times through efficient call handling, enhancing overall customer satisfaction rates.
- Supported team members during peak periods by sharing workload and providing guidance when needed.
Education
Bow Valley CollegeCalgary, Alberta
SOFTWARE DEVELOPMENT DIPLOMA
05.2025
St Charles CollegeOnitsha, Anambra State, Nigeria
High School Diploma
07.2018
Skills
- Relationship building
- Complex Problem-solving
- Teamwork
- Product knowledge
- Problem-solving abilities
- Team leadership
- Creativity and innovation
- Team collaboration
- Team building
- Project planning
- Technical support
- Social media expertise
- Data entry
- Expert in [software]
- Time management
- Multitasking Abilities
- Analytical thinking
- Decision-making
- Data analysis
Interests
Timeline
Team Member
Tim Hortons
04.2023 - Current
Sales and Customer Service Representative
BonnyBest Computer Services
04.2022 - 01.2023
Bow Valley College
SOFTWARE DEVELOPMENT DIPLOMA
St Charles College
High School Diploma
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