Anthony Nelson
Hayward
Summary
A versatile and verbose Sales Associate with proven expertise at Lucky, excelling in customer service and customer satisfaction. Cultivated strong customer relationships, boosting repeated business and a well established customer rapport. Skilled in communication and teamwork, I consistently enhanced store appeal and efficiency, ensuring a welcoming environment that encouraged customers to keep coming back.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Lucky
11.2023 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Maintained work area whilst working: Sweeping, mopping, cleaning work surfaces and appliances.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Wrapped, boxed and weighed deli/bakery/produce department products.
Sales Associate
Presbyterian Church U.S.A
06.2023 - 06.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business. (Very Community Oriented Business).
- Maintained work area and kept space clean and appealing for customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Handled food and food sales.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Education
Musical Theater
Chabot College
Hayward, CAHigh School Diploma -
James Logan Highschool
Union City, CA05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Improvisation
- Versatility
- Listening skills
- Excellent people skills
- Verbal/written communication
- Client service
- Conflict resolution
- Store opening and closing
Certification
- Food Handler's Card – Various State-Specific Health Departments.
Timeline
Sales Associate
Lucky
11.2023 - 02.2025
Sales Associate
Presbyterian Church U.S.A
06.2023 - 06.2024
Musical Theater
Chabot College
High School Diploma -
James Logan Highschool
Similar Profiles
Raphael AlvaradoRaphael Alvarado
Operations Manager at LuckyOperations Manager at Lucky
Amanda KoobatianAmanda Koobatian
Head Clerk at LuckyHead Clerk at Lucky
Zuleyka HernandezZuleyka Hernandez
Cashier at LuckyCashier at Lucky