Anthony Napuri

Last Stop Souvenir

09.2023 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.

Albertsons

03.2024 - 03.2025

Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
Enhanced bakery production efficiency by streamlining processes and implementing time-saving techniques.
Reduced food waste through careful monitoring of ingredient usage and inventory management.
Shut down equipment at end of shift for line going down.
Turned on equipment to run facility at beginning of shift.
Maintained high levels of product quality by adhering to strict company recipes and baking standards.
Produced consistently high-quality baked goods for customers.
Complied with health and safety codes to protect staff and customers.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.

Shasta Produce

12.2015 - 03.2023

Continuously improved processes and procedures within the department to maximize efficiency, reduce waste, and increase overall profitability.
Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.

Summary