Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Murphy

Fair Oaks

Summary

Highly motivated with background in retail sales, customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Skilled in inventory management and policy enforcement, I'm consistently well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

13
13
years of professional experience

Work History

Sales Associate

CVS/caremark
Fair Oaks
04.2025 - Current
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Demonstrated product features and benefits for customers' needs.
  • Greeted customers and provided exceptional customer service.
  • Processed credit card transactions quickly and securely.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized stockroom shelves according to size, color or style.
  • Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
  • Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.

Sales Associate/Shift Lead Supervisor

Walgreens
Carmichael
08.2021 - 02.2025
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained accurate records of employee attendance and payroll data.
  • Assisted in the development of short-term goals for each shift.
  • Provided feedback to team members on their performance levels.
  • Ensured proper stock levels were maintained throughout the shift.
  • Developed strategies to improve operational efficiency and productivity.
  • Addressed any issues or concerns raised by staff during shifts.
  • Enforced company policies and procedures in a consistent manner.
  • Conducted regular meetings with staff to discuss progress towards goals.
  • Monitored performance of staff to ensure quality standards were met.
  • Maintained records related to sales for store management.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Answered store and merchandise questions and led customers to wanted items.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
  • Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
  • Adhering strictly to health and safety regulations while performing duties.
  • Ensured that all equipment was properly stored after use.
  • Recycling materials whenever possible in accordance with company policy and local disposal regulations.
  • Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
  • Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
  • Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
  • Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
  • Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Notified building managers about needed repairs to maintain public safety.
  • Moved equipment and furniture to thoroughly clean space.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Adhered to company initiatives and achieved established goals.
  • Answered incoming telephone calls to provide store, products and services information.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Conducted inventories on a regular basis to track stock levels.

Vendor Stocker

Golden Brands
SACRAMENTO
01.2020 - 06.2021
  • Provided friendly customer service when interacting with clients during deliveries.
  • Delivered packages safely and timely to designated addresses within assigned territory.
  • Accurately completed paperwork associated with each delivery such as invoices, bills of lading, logs.
  • Ensured proper care in the handling of packages to avoid damage during transit.
  • Handled merchandise in accordance with product handling standards.
  • Rotated stock from older to newer product when necessary to ensure quality control standards.
  • Checked expiration dates on perishable items to ensure freshness.

Sales Associate

Target
Citrus Heights
10.2019 - 02.2020
  • Greeted customers and provided exceptional customer service.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Provided friendly customer service when interacting with clients during deliveries.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Cleaned shelves, counters and tables to maintain organized store.

Sales Associate

Walmart
Roseville
09.2017 - 05.2019
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Processed credit card transactions quickly and securely.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Answered incoming telephone calls to provide store, products and services information.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.

US Navy Service Man

United States Navy, USN
04.2012 - 04.2014
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

High School Diploma -

Casa Roble High School
Orangevale
05-2011

Skills

  • Policy and procedure enforcement
  • Customer service focus
  • Operational efficiency
  • Team leadership
  • Inventory management
  • Customer service
  • Sales processing
  • Record keeping
  • Verbal and written communication
  • Positive attitude
  • Safety processes and procedures
  • Creative problem solving
  • Product handling
  • Stock replenishment
  • Time management

Timeline

Sales Associate

CVS/caremark
04.2025 - Current

Sales Associate/Shift Lead Supervisor

Walgreens
08.2021 - 02.2025

Vendor Stocker

Golden Brands
01.2020 - 06.2021

Sales Associate

Target
10.2019 - 02.2020

Sales Associate

Walmart
09.2017 - 05.2019

US Navy Service Man

United States Navy, USN
04.2012 - 04.2014

High School Diploma -

Casa Roble High School

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Anthony Murphy