Desired Job Title
Facilities ManagerService Support TechnicianWork Type
Full TimeLocation Preference
HybridRemoteLocation: Brampton, Canada, CAMississauga, ON
Open to relocation: Yes
Open To Work
Verified
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Anthony Morris
Brampton,Canada
Work Preference
Summary
Dynamic Facilities Manager with over 7 years of experience leading repair, maintenance, and asset management initiatives for national restaurant portfolios across Canada.
Proven expertise in multi-site facilities operations, preventative maintenance, capital planning, vendor management, budgeting, and equipment lifecycle optimization. Successfully managed maintenance programs for more than 250 restaurant locations and a network of over 500 service providers, consistently enhancing response times, minimizing downtime, and driving operational excellence.
Committed to optimizing facility operations while ensuring strict adherence to safety regulations and compliance requirements to maintain a safe and efficient work environment.
Overview
1
1
Certificate
8
8
years of professional experience
Work History
Facilities Manager
Redberry Restaurants
Mississauga
03.2021 - 06.2026
- Managed repair, maintenance, and capital improvement programs for a national portfolio of more than 250 restaurant locations across Canada.
- Key Achievements
- Directed preventative maintenance programs that improved equipment reliability and reduced emergency service calls.
- Managed a national network of 500+ contractors and service providers, improving service quality and accountability.
- Improved maintenance response times by 99% through vendor optimization, communication improvements, and work order prioritization.
- Achieved minimal operational downtime by coordinating rapid equipment replacement, procurement, and vendor response.
- Managed annual repair and maintenance budgets while identifying cost-saving opportunities.
- Led capital repair and equipment replacement projects from planning through completion.
- Partnered with Operations, Finance, Construction, Purchasing, and Executive Leadership to support business objectives.
- Created and managed purchase orders for approved CAPEX projects, ensuring alignment with budgets and project requirements.
- Ensured compliance with health and safety regulations, fire protection standards, and building maintenance requirements.
Service Support Technician
RGH Services
Markham
01.2018 - 01.2021
- Supported commercial foodservice equipment service operations by coordinating parts procurement, technical support, purchasing, and customer communications.
- Key Achievements
- Sourced OEM and aftermarket parts for commercial kitchen equipment across Canada.
- Coordinated with technicians, dispatch, suppliers, and manufacturers to reduce repair delays.
- Prepared repair quotations, purchase orders, and expedited critical parts shipments.
- Built strong supplier relationships that improved sourcing efficiency and reduced equipment downtime.
- Supported hundreds of commercial service requests while maintaining high customer satisfaction.
- Maintained accurate documentation for service orders, purchasing, inventory, and pricing.
Education
Ontario Secondary School Diploma -
St. Marcellinus Secondary School
Mississauga, ONSkills
- Facilities Management: Multi-Site Operations, Preventative Maintenance, Asset Management, Vendor Management, Procurement, Capital Planning, CMMS
- Building Systems: HVAC, Refrigeration, Plumbing, Electrical, Commercial Equipment
- Software: Microsoft Excel, Word, Outlook, Teams, NetSuite, Inventory Management Systems
- Budgeting and financial management
- Conducting building inspections
Certification
- WHMIS
- First Aid & CPR (Level C)
- Health & Safety Training
- Working at Heights
Timeline
Facilities Manager
Redberry Restaurants
03.2021 - 06.2026
Service Support Technician
RGH Services
01.2018 - 01.2021
Ontario Secondary School Diploma -
St. Marcellinus Secondary School
CORE COMPETENCIES
- Multi-Site Facilities Management
- Preventative Maintenance
- Asset Lifecycle Management
- Vendor & Contract Management
- Capital Planning (CAPEX)
- Budget Management
- Repair vs. Replace Analysis
- HVAC & Refrigeration
- Building Systems
- CMMS & Work Order Management
- Procurement
- Regulatory Compliance
- Health & Safety
- Project Coordination
- Process Improvement
- Cross-Functional Leadership