Anthony Medina

As a TSM my job is to oversee our featured product (Electrolit) part of my position is to make sure I have great communication with the store managers and employees, also account managers. This is very important as to when a store breaks ad, I can successfully relay the message to all parties connected making sure product arrives on time and ready to sell. Another major role in the position is to upsell our product by offering extra shelf space or displays which can vary in size. I also need to make sure all pricing and facings are correct, updated and reported

• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Upheld high standards of customer service by promoting and upselling new products and services.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Engaged with customers to effectively build rapport and lasting relationships.
• Prepared merchandise for sales floor by pricing or tagging.

• Helped customers locate products and checked store system for merchandise at other sites.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

• Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
• Completed orders and organized product deliveries to meet customer timetables.
• Loaded and unloaded merchandise using ladder and pallet jack.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
• Worked alongside retail representatives to enhance product presentations and advertising collateral.