Anthony Mays
Riverside
Summary
Compassionate and detail-oriented professional with hands-on experience as a medical assistant and customer-focused experience in food service. Skilled in assisting with clinical procedures, managing patient communications, and coordinating administrative tasks, while also providing friendly, efficient service as a cashier, handling orders, payments, and customer interactions. Known for multitasking effectively, maintaining accuracy, and creating positive experiences for both patients and customers.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Head and Neck Associates of Orange County
Costa Mesa, CA
07.2024 - Current
- Extensive hands-on patient care by assisting with in-office procedures, including biopsies and nasal endoscopies, while ensuring patient comfort and safety.
- Supporting physicians directly by managing all back-office responsibilities, helping maintain an efficient and organized clinical workflow.
- Coordinating patient care by processing surgery orders and arranging diagnostic imaging for further evaluation.
- Communicated regularly with patients via phone to answer questions, provide follow-up guidance, and assist with scheduling and virtual visits.
- Contributed to a positive patient experience by combining clinical support with strong organizational and communication skills.
Cashier
Rubios Coastal Grill
Corona, CA
01.2024 - 01.2025
- Delivered friendly and efficient service by accurately processing customer transactions using POS systems.
- Maintained responsibility for cash handling, ensuring the drawer was balanced and accurate at the end of each shift.
- Helped customers feel confident in their choices by answering menu questions and offering knowledgeable recommendations.
- Worked closely with team members to create a clean, welcoming, and well-organized front-of-house environment.
Cashier
Cheesecake Factory
Riverside, CA
10.2022 - 10.2023
- Prepared a wide variety of desserts for both dine-in and online orders, ensuring quality, consistency, and timely service in a fast-paced environment.
- Crafted specialty espresso drinks for guests, delivering a high-quality experience for both in-house and takeout customers.
- Provided friendly and efficient customer service while taking orders in person, over the phone, and through online systems.
- Accurately processed payments, managed tips, and balanced registers at the end of each shift.
- Balanced multiple roles—including baking, beverage preparation, and cashiering—while maintaining a positive attitude and team-oriented approach.
Teachers Assistant
Barton Elementary
Long Beach, CA
05.2021 - 07.2021
- Supported youth learning by reading with participants and encouraging engagement in educational activities.
- Organized and distributed materials efficiently to keep programs running smoothly and on schedule.
- Provided attentive supervision to ensure a safe, structured, and positive environment for all participants.
- Assisted in leading activities and teaching basic skills, helping foster confidence, curiosity, and teamwork.
Education
High School Diploma -
Lakewood High School
Long Beach, CA06-2022
Diploma - Medical Assisting
Concorde Career College
Garden Grove, CA09-2025
Skills
- Time management
- Cash handling
- Team leadership
- HIPAA compliance
- EMR / EHR
- Data entry
- Inventory management
- Diagnostic procedures
- Computer skills
- Collaborative teamwork
- Customer service
- Team player
Timeline
Medical Assistant
Head and Neck Associates of Orange County
07.2024 - Current
Cashier
Rubios Coastal Grill
01.2024 - 01.2025
Cashier
Cheesecake Factory
10.2022 - 10.2023
Teachers Assistant
Barton Elementary
05.2021 - 07.2021
High School Diploma -
Lakewood High School
Diploma - Medical Assisting
Concorde Career College