ANTHONY LOPEZ
City Kicks
San Diego
6
years of professional experience
Results-oriented retail professional with proven expertise as a Key Holder since the UTC location's opening in 2024. Led team transitions, facilitated training for new Sales Associates, and supported daily operations. Strong understanding of store culture and customer experience, committed to team development and sales performance. Prepared to advance to Store Manager by leveraging hands-on experience and proactive leadership to enhance store success.
Work History
Key Holder
2 Years 3 Months- Opened and closed store operations, securing cash, merchandise, and sales floor at shift transitions.
- Supervised daily floor coverage, directing associates to maintain service standards and visual presentation.
- Resolved customer concerns promptly, supporting positive shopping experiences and repeat business.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
Retail Sales Associate
3 Years 1 Month- Enhanced customer satisfaction by delivering exceptional service and resolving shopper inquiries promptly.
- Ensured a clean and organized store environment, supporting a welcoming customer experience.
- Worked with team members to meet sales targets, consistently surpassing performance goals.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
Retail Sales Associate
2 Years 6 Months- Greeted customers and assisted with product inquiries, selections, and purchases to enhance customer satisfaction
- Stocked merchandise, labeled items clearly, and arranged according to size or color for easy accessibility
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Balanced cash register and organized cash handling by accurately counting change and securely storing coupons
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer
Education
Bachelor of Business Administration - Marketing
High School Diploma
Skills
Sales Performance
Customer service
Inventory Management
Visual merchandising
Financial Accountability
Training and mentoring
Teamwork and Collaboration
Interpersonal communication
Adaptable and Flexible
Timeline
Key Holder
Feature
08.2024 - CurrentRead More
Retail Sales Associate
City Kicks
10.2023 - CurrentRead More
Retail Sales Associate
H&M
04.2021 - 10.2023Read More
Torrey Pines Highschool
High School Diploma
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Cal State University San Marcos
Bachelor of Business Administration from Marketing
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