Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Anthony Lewis

Mission,British Columbia

Summary

Dynamic professional with extensive experience as a Foster Care Provider at Xyolhemeylh Child and Family Services, skilled in life skills education and motivational support. Proven track record in enhancing children's well-being through personalized care and effective communication, while implementing nutritional strategies and fostering a nurturing environment for growth and stability.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Foster Care Provider, Relief Care Provider

Xyolhemeylh Child and Family Services
02.2020 - Current
  • Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
  • Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
  • Participated in ongoing training opportunities to stay current on best practices in foster care provision.
  • Cared for medically fragile children in need of extensive support.
  • Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
  • Reduced problem behaviors with positive reinforcement and supportive techniques.
  • Assisted children through recovery from difficult home or school situations.
  • Enhanced the well-being of foster children by providing a safe, nurturing environment and addressing emotional, social, and educational needs.
  • Provided transportation to school, appointments, extracurricular activities, and family visits as needed.
  • Implemented creative problem-solving techniques to address challenging behaviors exhibited by some foster children while maintaining a supportive atmosphere within the home setting.
  • Helped reunify birth families through coordinated visitation strategies.
  • Assisted older youth transitioning into adulthood by providing guidance on essential life skills and decision-making processes.
  • Offered consistent guidance during difficult transitions or life changes to help foster children adapt more easily.
  • Coordinated with therapists, counselors, and other professionals to create individualized plans for each child''s development.
  • Transported kids to mandated therapy, extracurricular activities and medical appointments.

Small Business Owner

Alclean Facility Services
01.2015 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.

Sales Manager

Shell Oil
01.2006 - 02.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Skills

  • Life skills education
  • Activity planning
  • Multicultural sensitivity
  • Safety planning
  • Customer service
  • Time management
  • Verbal and written communication
  • Complex Problem-solving
  • Customer service and engagement
  • Child development
  • Excellent communication
  • Organizational skills
  • Crisis intervention
  • Conflict resolution
  • File management
  • Trauma informed care framework
  • Emergency intervention

Certification

WHMIS, Non-Violent Crisis Intervention, Food Safe 1-2, Security Certification BST 1-2, 34 years of safe driving experience.

Timeline

Foster Care Provider, Relief Care Provider

Xyolhemeylh Child and Family Services
02.2020 - Current

Small Business Owner

Alclean Facility Services
01.2015 - Current

Sales Manager

Shell Oil
01.2006 - 02.2015
Anthony Lewis