Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
Followed safety protocols for personal, guest and automobile safety.
Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
Manager
Dao Cafe
Ottawa, ON
10.2023 - 11.2024
Maximized performance by monitoring daily activities and mentoring team members.
Performed event coordination for larger parties and gatherings.
Conferred with event staff to coordinate details.
Established working relationships with clients by organizing various events.
Coordinated two teams in the largest food events in Ottawa that have more than 10 000 costumers.
Front End Associate
Costco
Ottawa, Ontario
01.2023 - 09.2023
Stock department:
Received and processed incoming shipments of merchandise.
Recorded quantity, controls value of materials or items received.
Greeted customers and associated to requested products.
Hearing Aids department:
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Education
Bachelor of Arts - Counseling Psychology
University of Ottawa
Ottawa, ON
Minor - Business Administration
University of Ottawa
Ottawa, ON
Certificate - Emergency First Aid + Level C CPR + AED
St.John Ambulance Saint-Jean
Ottawa, ON
02-2024
Skills
- Project Management
- Event Planning
- Brand Management
- Strategic Planning
- Multitask With Heavy Work Loads
Languages
English
Native or Bilingual
French
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Lot Attendant
Carling Motors
11.2024 - Current
Manager
Dao Cafe
10.2023 - 11.2024
Front End Associate
Costco
01.2023 - 09.2023
Bachelor of Arts - Counseling Psychology
University of Ottawa
Minor - Business Administration
University of Ottawa
Certificate - Emergency First Aid + Level C CPR + AED