George Kotsaftis
Nobleton
Summary
Dynamic operations supervisor with a proven track record at Green Clean Maintenance, excelling in team leadership and workflow optimization. Enhanced operational efficiency through strategic training programs and effective conflict resolution, achieving high customer satisfaction. Skilled in facilities inspection and staff evaluation, fostering a productive and accountable work environment.
Overview
5
5
years of professional experience
Work History
Supervisor of Operations
Green Clean Maintenance
10.2024 - 04.2025
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Sous Chef
Vivo Pizza + Pasta
09.2023 - 10.2024
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
- Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
- Introduced new culinary techniques to the team, elevating the overall skill level and leading to more diverse menu offerings for guests.
Janitor
Green Clean Maintenance
06.2020 - 12.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Maintained floor cleaning and waxing equipment.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Enhanced building safety through regular inspection and repairs.
Dairy Associate
Walmart
03.2022 - 09.2022
- Reported customer suggestions to management to create product improvements.
- Assisted in reducing waste by promptly rotating stock and removing expired products from shelves.
- Fostered strong relationships with vendors to ensure timely delivery of fresh dairy products while maintaining competitive pricing strategies.
- Promoted positive customer experiences by addressing concerns promptly and professionally while offering solutions where possible.
- Streamlined stocking processes by organizing backroom storage areas for easy access to necessary items during busy shifts.
- Monitored products to provide freshness and removed out-of-date products from shelves.
Car Detailer
King Collision Repair
09.2021 - 01.2022
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Provided exceptional customer service and addressed customer inquiries.
Meat Clerk
Cousins Market
03.2020 - 02.2021
- Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
- Cut meats to customer specifications and answered questions about specialty products.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
- Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
- Used strong communication skills to address customer inquiries or concerns promptly and professionally.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Restocked products based on available inventories and customer demands.
Education
Graduate Certificate - Business Fundamentals
Fanshawe College
London, None04-2024
High School Diploma -
Cardinal Carter
Aurora, ON06-2023
Skills
- Team leadership
- Customer service
- Conflict resolution
- Goal setting
- Workflow optimization
- Maintenance oversight
- Project management
- Program planning
- Equipment management
- Workforce planning
Languages
English
Timeline
Supervisor of Operations
Green Clean Maintenance
10.2024 - 04.2025
Sous Chef
Vivo Pizza + Pasta
09.2023 - 10.2024
Dairy Associate
Walmart
03.2022 - 09.2022
Car Detailer
King Collision Repair
09.2021 - 01.2022
Janitor
Green Clean Maintenance
06.2020 - 12.2022
Meat Clerk
Cousins Market
03.2020 - 02.2021
Graduate Certificate - Business Fundamentals
Fanshawe College
High School Diploma -
Cardinal Carter
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