Custodian maintaining clean, sanitary facilities through restroom sanitation, waste removal, floor care, and supply restocking. Supports building operations by disposing confidential paperwork, coordinating with facilities management, and covering staffing gaps when needed. Delivers reliable safe chemical handling and facility maintenance in active workplace settings.
Work History
Custodial Services Worker
3 Years 10 Months
Wavy Point Industries | 01.2023 - Current
Maintain restrooms daily cleaning tasks, using Disinfection procedures to support consistent sanitation.
Coordinate with facilities and management to relay cleaning needs, report issues, and support daily operations.
Perform floor care to keep work areas clean, safe, and presentable throughout the shift.
Place borders for supply needs and track inventory levels to support timely restocking.
Provide additional staffing coverage as needed, maintaining reliability during busy periods and absences.
Restock cleaning supplies and maintain organized storage areas to keep work ready for the next shift.
Patient Service Representative III
1 Year 3 Months
UC Davis Health | 04.2024 - 07.2025
Processed 40 referrals dailyfor imaging and follow-up care.
Discharged patients and coordinated follow-up appointments with professionalism and care.
Created and processed referrals while maintaining timely documentation flow and attention to detail.
Submitted and tracked imaging authorizations, including follow-up calls to insurance carriers.
Used RightFax to send imaging, clinical, and lab documents to outside facilities.
Verified insurance eligibility, entered patient information, and protected confidential records with customer service.
Patient Service Representative II
1 Year 11 Months
UC Davis Health | 05.2022 - 04.2024
Scheduled and rescheduled radiology appointments in EPIC, keeping patient calendars accurate and current.
Explained hospital policies and procedures in plain language, helping patients and families navigate next steps.
Routed calls to the correct offices and shared direct phone numbers for faster follow-up.
Verified insurance eligibility and coverage for patients before visits to reduce appointment issues.
Trained new staff on phone etiquette and office duties, supporting consistent patient service.
Environment Service Senior Custodian
4 Years 10 Months
UC Davis Health | 07.2017 - 05.2022
Coordinated directly with floor managers to address cleaning needs and keep building areas organized.
Supported patients by retrieving wheelchairs and offering calm, courteous assistance when appropriate.
Worked alongside a coworker to clean the Chemo Pharmacy and meet Health Department standards.
Managed floor care routines to keep hospital spaces safe, clean, and presentable for daily use.
Handled specialized sterilization tasks for stem cell equipment and followed access procedures carefully.
Education
Graduate
C.K. McClatchy High School | Sacramento, CA | 06.2010