Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Global Strategic Planning
GLOM Global Inc
11.2024 - Current
Spearheaded innovative approaches to resource allocation and strategic planning.
Led team tasked with the expansion of the non-profit into various sectors and locations.
Leveraged professional networks and industry knowledge to strengthen stakeholder relationships.
Developed, wrote, and presented Policy and Procedures in-line with multiple state rules and regulations.
Supervised operational processes and procedures for data collection, regulatory compliance, staffing and service delivery.
Program Director
GLOM Adult Residential Facilities
11.2019 - 11.2024
Operate and oversee all aspects of a 46-bed Enhanced Board and Care
Hire, train, develop, and evaluate over 40 different team members across departments - including management, resident counselors, and Medi-Cal billers
Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
Led team meetings to ensure effective communication between departments and timely execution of tasks
Represent the company in a consistently professional manner, always modeling a commitment to the company's mission and values
Assist with all functions and activities of the organization including funding, program development, and maintenance of facilities, budgets, government regulations, and public policy
Assure company representation at relevant community, regional, and statewide councils, networks, and events that further the company's mission
Implement all programs according to contracts and regulations, ensuring compliance on all implementation and reporting levels
Coordinate and assure that the program and its employees are working in accordance with policies, procedures, and appropriate State and Federal guidelines
General Manager
MOD pizza
10.2017 - 11.2019
Directed a team of up to 25 employees regularly during peak business hours
Promoted exceptional customer experience to boost sales and customer loyalty
Assessed team member performance through formal reviews leading to promotions or terminations as necessary
Independently opened the store, preparing cash registers, restocking and ordering inventory, oriented entire team for operational success
Create bank deposits and write invoices
Identified areas of improvement within existing systems and developed action plans for implementation.
Skills Instructor
YMCA
06.2016 - 08.2018
Worked with Developmentally Disabled Youth and taught them various life skills such as swimming, exercise, communication, and socialization.
Assessed student progress regularly, adjusting instructional strategies as needed to ensure mastery of course understanding.
In collaboration with the Lead Instructor, created Skill Plans that target specific objectives on the consumers goal sheets.
Promoted a positive learning environment by establishing clear expectations and fostering a sense of community among students.
Education
No Degree - Economics
University of Texas At Austin
Skills
Operational Oversight
Program Leadership
Performance Management
Legal and Regulatory Compliance
Promotional Development
Staff Development
Effective Leader
Project Management
Corporate Communications
Policy and Procedure Development
Certification
California - ARF Administrator Certification
CPR/First Aid/AED Certification
Management Trainee Acceleration Program - Valedictorian
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