Anthony Huynh
Elk Grove
Summary
Dynamic sales professional with a proven track record at Coliseum Lexus of Oakland, excelling in customer service and upselling strategies. Leveraging strong product knowledge and negotiation skills, I consistently fostered lasting customer relationships, driving significant sales growth and enhancing customer satisfaction. Committed to delivering exceptional results in fast-paced environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sales Associate
Coliseum Lexus of Oakland
Oakland
05.2015 - Current
- Assisted customers in selecting products, focusing on sizing and styling preference
- Helped customers find specific products, answered questions, and offered product advice.
- Developed trusting relationships with customers by making personal connections.
- Delivered outstanding customer service by greeting and engaging with patrons.
- Provided accurate information about products, prices and services.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Engaged customers in friendly, professional dialogue to determine needs.
Internet Sales Manager
Putnam Lexus
Redwood City
01.2011 - 05.2013
- Conducted research into competitive pricing models, products, services and promotions offered by other companies in the industry.
- Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
Internet Sales Manager
Fremont Toyota
Fremont
11.2003 - 12.2010
- Developed email marketing campaigns to engage with existing customers and attract new ones.
- Trained and supervised internet sales staff, fostering a team-oriented environment.
- Monitored online customer inquiries and ensured prompt and professional responses to enhance customer satisfaction.
- Negotiated product sales and trade-in deals for maximum profit.
Special Finance Manager
Capitol Honda
San Jose
01.2000 - 11.2003
- Collaborated with customers facing credit challenges to secure approvals through specialized lenders.
Focused on solutions enabling vehicle ownership while upholding transparency and trust.
Established strong relationships with clients to understand individual financial needs.
Guided customers through finance programs tailored to their unique situations.
Education
General Studies
Saigon Highschool
Vietnam01-1983
Skills
- Customer service
- Product knowledge
- Sales techniques
- Visual merchandising
- Upselling strategies
- Inventory management
- Negotiation skills
- Sales strategies
Certification
- Lexus Master consultant
Timeline
Sales Associate
Coliseum Lexus of Oakland
05.2015 - Current
Internet Sales Manager
Putnam Lexus
01.2011 - 05.2013
Internet Sales Manager
Fremont Toyota
11.2003 - 12.2010
Special Finance Manager
Capitol Honda
01.2000 - 11.2003
General Studies
Saigon Highschool
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